CVS

"They’ve lost two of my access point packages even though I have proof it was delivered. The staff aren’t trained on checking ID before package handoff or scanning the package to say it was delivered to the correct customer with their signature. So either they handed it off to the wrong person due to lack of proper protocol for access point deliveries or an employee stole it. One of the packages I sent there was also opened. So it either came like that, which is bizarre because all my items were in there, or an employee was checking it out for themselves to steal but didn’t want anything."

"The CVS self checkout machines at my store rarely work. And I'm constantly having to track down the only employee in the store to assist me in checking out. This week the CVS coupons would not apply on any of their machines. A NEW employee finally had to hand key the coupon number to finally apply it to my charges. Self Checkout Machines plus lack of adequate employees is a disaster."

"Special thank to Store Manager Janeka and the team lead manager red headed women apologetically I missed her name but they went above a beyond to help me sort out being over charged during my transaction. It took about an hour but they were kind and patient and got the job done! People normally write reviews when something bad but don’t when something good. So hear one! Thanks again!"

"The workers in the pharmacy at this store make snails seem fast. Sometimes I find myself waiting in the drive thru line for half an hour at a time, finally getting so frustrated that I just end up leaving. Service is terrible. Every time I go to pick up my prescription, they never have my insurance on file. Mind you I frequent here several times a month. Worst pharmacy experience I have ever had, bar none."

"Sadly, every time we go to the CVS we wait in a long line. For some reason, they still do drive-in Covid testing in the same line in which we have to wait to pick up prescriptions. The last time my husband went inside to pick up prescriptions I needed after being released from the hospital, the inside pharmacy was completely cordoned off. In addition, he was told that the medicine we were supposed to pick up was not there. Today we arrived at 4:40 pm. They were approximately five cars in line ahead of us. It is now 5:27 pm, and we are the second car in line. I don’t even know if they actually have the medication that they texted me to come pick up. The stress is unbelievable. Not safe if you need important medication quickly. We will be switching pharmacies."