Global Industrial

"If you think it's bad shopping there, IMAGINE WORKING THERE! The employees aren't trained well so it's hard to provide good information. Products are sold with no shipment date in sight. Buy at your own risk! The TURNOVER RATE is the worst, so most employees are new. Thank the management staff for that."

"I recently ordered a safe from Global Industries - then I read the reviews on this site. I was taken aback by the horrible rating and thought seriously about canceling my order....so glad I didn't! My safe arrived 3 days early, in perfect condition! I ordered from Global because they were over $300 less then anywhere else I could find the same safe! I really don't understand the bad rating???"

"Don't order anything you need in a timely manner. It appears they are only using the lowest cost shippers which is now resulting in massive shipping delays. The excuse is that there is a driver shortage. But, items ordered from all other companies arrive on time, but Global Industrial shipments are lost in shipment for 3 weeks past scheduled delivery date and still counting. When a company like this charges full rate for shipping, then tries to profit off the shipping cost, by using the ultra low cost shippers (least reliable) the problems start. I hope management takes note and makes some changes to the shippers they use."

"One of the absolute worst companies to deal with. Customer service is clueless and transfers you to other agents because they don't know how to handle issues. Purchased several thousand dollars in safety railing and none of them are compatible with one another(website/customer service say they are) they all require additional parts resulting in spending thousands of dollars more. We had over 60lbs of material that cost us $140 to ship in a basic box with no type of support (it came damaged). Do yourself a favor, spend a little extra and support a company that cares and has quality products."

"I should have read the reviews on this crappy company. I ordered an articulating keyboard shelf on a Monday for a project that was due on a Friday. Paid $60 for 2-day delivery to arrive on Wednesday. On Wed, no order and no tracking info. I called and found out that the order was never filled and the part was on back order for a month. No notifications via email, just didn’t fill or ship the order. UPDATE - the day after I called them and canceled the order, I got a ship notification. I called them back and canceled the order a second time, and was assured my card would not be charged. Card was charged and I had to challenge the charge with my credit card company. Be wary of any dealings with this company."