Greenway Chrysler Dodge Jeep Ram of Rome 2500 New Calhoun Highway Northeast, Rome, GA 30161

"I took my car in for a check engine light, a bubbling sound in the front of my car a d the vehicle overheating. I was told this wad caused by a cracked radiator. When i went to pick my vehicle up, the battery was dead! The jumped the car for me and i drove off. A mile down the road, the check engine light came back on! Not only that, the AC was not working. I took the vehicle back and they said now I need an oil pump and more freon for the AC. When I went back to pick the vehicle up, the AC is cold, But now there is a whistling sound hen it was turned on. Also, the Bubbling sound is back! $2,500 later, andy vehicle has aMore problems, not less. Im not a vehicle guy, but I have paid these people too much money for my vehicle to not be in proper working condition. My experience has been very frustrating and I do not recommend getting your vehicle serviced here."

"I had first talked with Mike several months ago, we kept in touch and if he had a vehicle he thought I'd be interested in he'd give me a call. Fast forward to a few days ago I called him in regards to a truck he told me about. The truck unfortunately was sold but he had something he thought I might like. My wife and I drove out to the dealership and met Mike. Now I had never been here before none of them knew me from jack sparrow uh Captain Jack Sparrow that is. We were greeted and treated with the utmost courtesy. They made the whole process of buying a vehicle as pleasant and painless as possible. I highly recommend giving them a chance to help you with your next purchase of a new or used vehicle."

"If you want to take your vehicle here for service, DO NOT!! My Jeep has been in this shop on and off since January of 2023. They have “fixed” my vehicle over and over and it still has the same issues. I had Daneil and Tiffany as a service provider and neither one of them could update me on my vehicle or answer my phone calls when my vehicle was at this dealership. I have text messages where they told me what they did to my vehicle but my paper work they gave to me says otherwise. They will “fix” your vehicle but they don’t, my vehicle has been nothing but worse since I brought it to this dealership. August 29th 2023 I dropped my vehicle off with them to “fix” I have a warranty with rental car rights. Didn’t get one until a week later. I didn’t get my Jeep back until September 12th 2023. Never got a phone call or an update once. Had to call multiple times just to get someone on the phone. Greg the service manager, called me and had the audacity to ask me to not leave a BAD review bc they was going under new management and they needed good reviews and asked what he could do for me not to leave a bad review. I did not leave a review until today because after my Jeep got finished it still had the same issues and WORSE. I took it back up there, they said “I know exactly what’s wrong with it, we will order the part and call you when it’s in” that was September 22nd 2023 It is now December 7th 2023 and I have asked for multiple updates and still have not received one. I took my Jeep to another Jeep dealership and they are blown away by the text messages and the paper work that doesn’t match up what so ever. PLEASE DO NOT USE THIS DEALERSHIP!!!"

"My recent encounter with Greenway Chrysler was nothing short of a disaster. The sales team was indifferent, showing little interest in assisting customers. The cars on display did not match their advertised condition, with noticeable flaws. The pricing process was deceptive, with hidden fees and unnecessary add-ons inflating the final cost. The finance manager's pushy tactics during financing left a sour taste, making it feel like a high-pressure sales pitch. Post-purchase, the after-sales service was unhelpful and defensive when I raised concerns. Greenway Chrysler prioritized profits over customer satisfaction, making it a dealership to steer clear of. Save yourself the frustration and seek a dealership with transparency and genuine customer care."

"Best dodge dealership around..Cartersville was booked and week and a half out for a 30 min procedure ..Tiffany in the service department here in Rome Ga got me right away.. All the staff were really nice and down to earth people would highly recommend. Thanks guys."