The Home Depot

"Are y’all under new management? Because the new staff is so helpful, friendly, and knowledgeable. I really appreciate the customer service particularly from Dellaicia (I’m so sorry if I butchered your name)."

"Home Depot is pretty bad in general, but this particular store wins top prize for the worst of the worst. They are CONSTANTLY out of things, even when their inventory says they have many. If you place an order for various things you need for a project, it's a miracle if you get half of your items. Leaving you unable to complete your project. I almost never drive over their anymore because it's such a waste of time. Unless you just need a couple of 2x4s, it's very likely you will leave without at least some of what you needed. Even when their inventory says they have dozens of an item, it's very likely they have zero. When they discover that they don't actually have an item, what do they do? Reset their inventory so that the system orders more, perhaps? No way, they just cancel your order, make no attempts to find what you need from another store, and their inventory still says they have dozens of what you know for a fact they have none of. I just had an order canceled, I ordered 4 of an item inventory said they had 15 of. Turns out they had none. This happens ALL THE TIME. The inventory still says they have 15. Sometimes when I know they have none, I will buy their whole stock in an attempt to get them to reset their inventory to the correct amount. Hit or miss whether they actually do. For a recent, fairly basic plumbing project, I needed around 15 different items. All were in stock (supposedly) yet I got less than half of what I needed from this store. Then over to Lithia Springs where they too (supposedly) had everything in stock, still didn't get all of what I needed. Ended up having to delay completion of my project and ordered the rest on Amazon. My neighbor, well known for giving managers an earful when they waste her time, sometimes stands in the middle of this store shouting "WHY DID I TURN LEFT, WHEN I COULD HAVE TURNED RIGHT AND GONE TO CUMBERLAND". Skip this one and go to Lithia Springs or Cumberland. Not that those are great stores but they are at least less fail than this one. Do better Home Depot. You waste an astounding amount of your customer's time with your atrocious inventory management."

"Friendly, no hassle returns; assistance from associates when you need it; and both in-store and curbside pickup services are done efficiently. It's a DIYer's paradise!"

"I Went there at 6:30 in the evening for a pick up order. And the line was ridiculously long. There was another person on registered but stopped to finish restocking and cleaning. Horrible service. The only lady at the registers doing pick ups was still nice but wasn't apologetic about the wait. It was 15 whole minutes in line with 2 people in the from me. That's not even acceptable when your just picking up."

"I had refrigerator delivered today. As I went to open the refrigerator, it started rocking back and forth and making a squicky noise. I had to call home depot twice to report this and still was told someone would have to come out two days later. I was not given any time frame and was told I might have to call back for this. On top of all, you only have 48 hours to return major appliances. This is ridiculous and unprofessional. DO NOT buy any large appliances from Home Depot."