Big Mattress Outlet / Rome

"The folks at Big Mattress Outlet are top notch. They are friendly and knowledgeable and don’t mind spending as much time as you need to make the important decision of buying a mattress. It is a huge decision and they understand that. They will allow you the freedom and space to try as many mattresses as you like in order to make sure you get the mattress you will be happy with for years to come. Kelly and her staff spent hours with my wife and I, and I don’t regret a minute of it. Kelly really pays attention to your needs and has great insight into what type of mattress will give you the best nights sleep. We have bought two mattresses from them. The first one was for our home. The second was a replacement mattress for our RV. If you’ve been to other places and weren’t happy with the selection or the service I recommend you go one more place, Big Mattress Outlet. You won’t have to go anywhere else after that."

"Went on Saturday afternoon looking for Queen mattress for guest bedroom & we were fortunate to be assisted by the Owner of the store, Mr. Joe Charles, who was sincerely incredibly patient, kind, never the least bit irritated by our questions or budget, and just treated us like we were an old close acquaintence who had come in to visit himself & his wife. He explained how & where they obtained their inventory, & was the most genuinely humble, old school gentleman you could ever meet (even if he & his spouse were 20 yrs my junior...). We tried approx 5 mattresses based on the type we were searching for, and narrowed it down to 2 models before we left that day. They had inner spring coil mattress, foam layered, hybrid, and nearly every mattress brand I have seen in their store. They also had sheet sets and other accessories, but I really wasn't paying much attention to those, so I feel sure I have missed many of their product selection. But their local express delivery is only $39, which beats all their competitors by a LOT. I Recommend the Big Mattress Outlet if you're in the market needing a mattress. You won't regret it. They aren't pushy, but they will answer endless questions HONESTLY. A+++"

"I had such an amazing experience with Brady and Kelly! Brady was very knowledgeable and answered all of our questions no matter how obvious the answer was! I have already recommended friends to go and see him for their new mattress! Thank you again y’all for such a good experience!"

"I was looking for mattresses for an adjustable bed frame and I have back pain. I researched puffy lux hybrid mattress and it seems to get great reviews, so we went to the Big Mattress Outlet and tried one out. Needless to say, once I laid down on one, I was hooked. Kelly was glad to help us with what we needed. She was really nice and friendly and not pushy about us buying anything. The price was very reasonable too, which made my purchase even better. Thanks again"

"Very nice experience! Pleasant shopping environment with plenty of time to try the beds. No pressure sales With knowledgeable associate. Delivery was scheduled in two days from the purchase. The window of delivery was sent via text, and then received another text when they were 45 minutes away. Delivery was quick and professional! In this day and age of excuses for missed or late appointments this was a refreshing change!!! Since our bed has a lifetime warranty I hope we don’t have to shop for a mattress again…. But if we do this is where I wi be going!"