Nail 1st

"YOU HAVE BEEN WARNED.. If I could give a ZERO I would. Do Not Go Here! My original salon was booked so I ended up at Nails 1st. The name should not be Nails 1st it should be (Last Resort Nail Service)Upon arrival, the lady at the front desk asked me what service I wanted. I said a full set. Without even acknowledging me she pulled the chair that was behind her out. I said you want me to sit here? she just pointed to the chair hand motioning up and down without looking at me and said rudely ..SIT. I politely and immediately walked out and drove across the street to Lovely Nails who were very accommodating and had exceptional customer service. I say to Nails 1st. If you having a bad day don't come to work. If you don't like what you do don't come to work. If you don't like people don't come to work. It's inappropriate it's rude and it's ignorance in regards to customer service. I am more than sure their business is based on a last-resort service option for all their clients."

"So tomorrow is my birthday and I only came here bc my nail salon is closed . The young lady was VERY AGGRESSIVE. I wanted a color and she suggested an entirely different color which I didn’t like so I opted for milky white. I’m a chef and I wash and use my hands very often. Tiny cut like these are the worst to deal with . I wouldn’t come here again."

"My overall experience has left me profoundly dissatisfied with the level of service provided. I cannot in good conscience recommend this establishment to anyone. My intention was to have my SNS nails removed and receive a repolish. Regrettably, upon my arrival, I was instructed to soak my nails and was subsequently left unattended for over an hour and a half while the staff attended to other clients. To my dismay, more than four individuals were served ahead of me, resulting in my nails soaking for an extended duration leaving my nails dry and brittle, due to their apparent lack of attentiveness. When, at long last, they attended to me, I declined to proceed with the nail polishing. I settled my bill and departed. Upon reviewing the comments from other patrons, it appears that such subpar service may be a recurring issue. I will not be returning."

"It was my first time allowing the owner wife to do my eyebrow, when I tell you I was so upset about my result, first off she burn me with the wax, as you can see the burning scar on the pic. She made my eyebrow so skinny. I had perfect eyebrow before, I told her 3 time to remove the powder shade I had over my eyebrows, she refused. When I removed the power shade off my eyebrow this is what was left. My eyebrow looks horrible. I have no shape. She made them so ugly. I was very upset with her and she was not even apologetic, instead she argued back with me when I told her. Excuse me? Do not let this woman touch your EYEBROWS DO NOT!! She is too ruff and move too fast, last time I when there to do a pedicure she made my feet bleed by scrubbing so hard."

"The first time they did my toenails they made me wait because I only wanted a design. I said no to the pedicure. Two people came in after me and were seen before me. I had to seat myself. The staff is not very personable and only in business to make money. $30 is $30 it all adds up. I live in the area so if they treated me right, I would have returned every three weeks, but not happening now. I'll drive out of the way to a place that appreciates my business. The second time I came back because they were one of the few open on Easter Sunday. The same thing happened again. I was asked what did I want and I said a design. “That's it,” the woman asked. I said, yes. She said no person would be available for thirty minutes. I walked out and another lady walked in and was seated."