Starbucks inside a Kroger

"Went recently 9/23.. horrible... people working have NO social skills and act like they do not care, and they do not know how to make the drinks, even a simple Iced Caramel Latte.. looked like a cup of nothing but cream (or milk), i had to get another one made, it still did not taste good. need some help at this location! update: yet another visit recently, young guy working, standing there with blood on his hand from a cut i assume, i said looks like you need to clean that up and bandage it , while he said no its good etc etc, and looked like he was halfway attempting to wipe the blood off and , yes still making drinks, i have never seen such, i will be making a report and everyone here that has a bad experience should also ! 1/15/2024, around 7pm, young girl and young guy working, the girl is the same girl that made the other latte that was just nasty, like a cup of cream, last time i asked her to remake it, it still was bad, its ridiculous to pay that much, i could not even drink it nor was going to even attempt a redo, been there done that, same person, get her outta there, train them folks right!"

"I’m inclined to think that today they fix drinks based on race!!!!!! Picture this a Latino family place an order before me and my daughter A Caucasian couple behind us order, then a couple behind the Caucasian couple orders. All of the Caucasian orders were done before ours If that’s not based on race, I don’t know what it is. I have never has issues with other staff at this location."

"This location was quite busy when we visited, but the coffees were hot and fresh and the service was exceptional! We were very pleased with our visit to this Starbucks,"

"Shouldn’t take 20 minutes to make 3 drinks. 2 guys on shift together definitely need more training. Cashier walked off mid order to chat to other guy. He didn’t seem to know what could be redeemed for points on the app. Also asked for child temp not scorching hot."

"I get a Starbucks every single morning. This place is absolutely ridiculous. It should not take 40 minutes for a mobile order to be placed and still not be ready. I watched a barista tell people she had 15 drinks in line and tell customers that walked up it would be 30 minutes and they left. Yet I never saw her make a drink in the 10 customers she told that. The baristas act like they don’t want to be there and move slow. Starbucks you’re wasting your money on this location.. or get people in there that know how to move faster. I ordered a drink and told them not to waste their time making it I had waited so long. The lack of customer care is unreal."