Rainbow Shops

"Thanks for working Thanksgiving holiday. This was the only clothing store open in the plaza and I was surprised it was open at all. I desperately needed a last minute outfit and as always I found something cute, classy, chic, and inexpensive."

"I had a horrible experience at this location. I purchased some clothes within the same five hours. I decided to see if I can get a smaller size in an item I was told by “manager” tyashia that I couldn’t exchange for a smaller size due to me not having a receipt, I mention to the young lady that I was not given a receipt I paid half cash have card, and I have the bank statements for the same day. I could show her so she could pull up on her system my last transaction. Also, when I asked her if it was any way she could contact the manager that was on duty during the hours I came into the location to see if she was able to let her know I was truly there She said she wasn’t going to, I am not from this area and I am visiting for the day and the outfit I purchase was for my activities I planned on participating in today. I think it’s truly unprofessional and the company needs to come up with ways for customers to be able to take their clothing back by scanning the tags on the clothing not only the receipt as I mentioned prior I was not trying to get a refund I only was getting in exchange for a smaller size."

"Now this location literally has everything I’ll dream of having in my closet. So much cute stuff, plenty of styles and selection for many occasions. The employee were super friendly, she greeted me once we walked in the door, even while having a hand full of clothes. At one point I asked her opinion about a outfit and she stopped to help me decide. At the register the assistant manager was also super friendly and helpful. For someone who visit Georgia a lot I’ll definitely be back again, this type of retail environment will bring sales and also good reputation."

"The worst customer service ever from the team members to the managers. The whole entire staff needs to be changed for people that really want to work in retail with customers and to help customers. The manager came to the counter to do the refund she did not speak as well as the cashier did not speak. Neither one of them said thank you have a good day or anything. Someone really needs to put people in position that really wants to work and not put people in a position just because they need a job. When my made my purchase on May 19, 2022 I return to the store on May 20 to return two of the three items I purchased and the first sign that said cash only was on the door. When I asked for a refund and the manager refused to give me the corporate office number they then put the second notice on the door. This area of Duluth is a family oriented area and we need family oriented people working here and friendly people"

"This rainbow location is a bit tight dark and cramped so I took off one star. The employees did say hello when I came in. They were putting clothing on the racks. I didn't need anyone's help. No help was offered anyway. And I checked out smoothly. This rainbows is not the greatest experience but this is Rainbow not an upscale designer. Keep your expectation low. Prices were decent clothing was on sale here and there. Al the sections were mashed together tightly. Junior plus size and women's it was an ocean of clothes. Overall decent experience but I would definetly not come back."