Starting Point Behavioral Healthcare
463142 State Road 200, Yulee, FL 32097
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Starting Point Behavioral Healthcare is a leading mental health and addiction treatment facility located in Yulee, Florida. Our dedicated team of professionals is committed to providing high-quality, compassionate care to individuals struggling with behavioral health issues. Our comprehensive services include therapy, medication management, and support groups to help our clients achieve lasting recovery. Whether you are dealing with depression, anxiety, substance abuse, or other mental health challenges, Starting Point Behavioral Healthcare is here to support you on your journey to wellness. Visit us at 463142 State Road 200 in Yulee, Florida to start your path to healing today.
Reviews
"i wasn’t even a patient here but i was trying to become one. i went there today at 1pm to enroll and the cut off is 2pm the lady at the counter refused to enroll me and she said i was “too late the cut off is 2pm” even though it was literally 1pm. i left crying and felt hopeless. they need to care more and do their job better."
"Quite often they're understaffed, But it took me a long time to let my disease grow; much longer than the wait I had to wait there. The wait was worth it. They hooked me up with everybody I needed to see!!"
"Been going here for years. Lately no one answers the phone. Appreciate the service but want to get through when I call. Most of the staff is great but they had some changes a while ago and now they have fewer people. It definitely shows."
"My therapist is great but the scheduling team either needs more help or they need a new system. I had to reschedule my virtual appointment because they had no rooms available for me. I bring my infant with me to my appointments so I always show up on time and call beforehand to make sure my appointment is confirmed. I tried to call twice about this appointment, once last week and again today and no one answered the phone and they have no voicemail set up. When I brought up my concerns they didn't apologize or take responsibility for not being able to provide me with a room for my appointment. They blamed my therapist and being understaffed. I understand that these things happen but they couldn't guarantee that it wouldn't happen again. Now I'm having to find a new place to have my virtual therapy appointments because I can't rely on the actual building to have rooms available at my appointment time."
"Unfortunately, I don’t have any experience with any of the therapists or professionals other than the intake. They were very thorough at intake and set me up with a few appointments. They also set me up with a group via Zoom but never sent the Zoom link or log in details, I’ve missed two weeks and they did not return my call asking for this info. You cannot get ahold of ANYONE. I just called and had to leave a voicemail to cancel any scheduled appointments with them because they have a fee for no show appointments and who knows if they even check their voicemail cause they sure as hell don’t call you back to let you know. I am very disappointed because I wanted help and they seemed like they really wanted to help but how is it any help if they don’t communicate with you!"
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