Janel Hair Braiding & Weaves

"This was the worst experience I ask for Kinky Twist. Reading the reviews I thought this will be simple. I should have said that I don't want to people doing my hair. The young lady that did the back should have been honest and about not knowing how to do Kinky twist. The braids are loose and I've already lose two braid. Yes the manager ask me to come back. It's hard went you work two full time jobs. I believe if you braids someone hair do it right the first time. Because this have cost me money, time and a 20 dollar tip. Just know that I was not asking for a refund. The Manager need to help them be more professional when it's about business. Screaming at children,speaking in a different language and talking loud with men on the phone. I would have not care if the theybwould have done my hair correctly. I've been getting braids over fourteen years. I will said this was the worst experience for me. Thanks for nothing"

"Not happy at all first the style I wanted was on the website for 90$ I was charged 120$ then upon taken them out after two weeks usually the faux locs are knotted..she knotted my hair. I litterall had to cut my hair in a fade after naturally growing my hair for 3 years. Than she tells me to go pay someone to take it down..so I paid 120$ to go bald not to mention her kids was in the shop uncontrollable one of them in the stool behind me with her feet propped up on my back watching her phone and her other child playing with my hair and crochet needle.im trying to post pics but don't know how..ok so in response to your post a pic is worth a thousand words..it clearly says individuals on ur website $90 and I was ok with the style wasn't worth 120 but I know nothing about ga but the complaint is that upon taking them out u tied my hair in knots and not the hair ..im glad u find it funny..I should have read all these bad reviews they had on u first..lesson learned.and I did not call u at 10pm to get my hair done I called u on a Sunday because I saw u were open..funny u erased the pics"

"Wish I could give no stars. If these ladies braided as much as they talk they would have your hair done in a reasonable amount of time. I called and made an apt for 12:00 I wasn't taken to a seat until 1. I told whomever it was on the phone what I wanted, and she said okay no problem. I literally had 5 different women do my hair throughout the course of the day, and none of them communicated what I wanted. I kept showing each woman the picture and they acted as if they understood what I wanted done. My problem is how can you have any consistency when that many people are braiding your hair on and off ? Want to know how ? YOU CANT !!!!!!! The lady waits until she is 95% done with my hair to tell me that they can't do it the way I want. I was so upset I could have combusted, no one wants to sit a whole day and pay over 100 for a hair style they do not want. Especially after I expressed several times what I wanted done. Janel did give me a discount, but at the end of the day my hair is not what I wanted, and she told me it wouldn't last long...... we'll thank you for nothing! I would not recommend this shop to my worst enemy. If you want to waste your day and money go here."

"I spoke to Janel on the phone to get my Box Braids done. She was prompt in her response and the ladies were professional, fast, and neat. I really appreciate the way the salon handled my complaint it was superb. We were able to get me back in the chair and correct it promptly. For that I will definitely recommend this shop because they ACTUALLY care about their clients happiness. I will always come to Janel for all my braiding services! Merci Ladies "

"Just had an awesome experience here. Came in right after I got off of work at 5, after calling to make sure someone would be able to take care of me. Janel started on my hair less than 10 minutes after my arrival. She was very kind, her prices were affordable, and she went the extra mile (gel with permission, hair dryer to make it lay down, smoothed edges, cut frizz, etc) to make sure my hair looked its best. She was considerate of my time, very polite and knowledgeable, and I will definitely go back."