Walgreens

"Awful customer service. Put on hold for an hour where they were clearly picking up the phone and then putting it back on hold. Made me drive there just see they were empty. Their excuse was that "they were busy filling prescriptions". This is not the first time ive had this issue either. Just horrible customer experience all around"

"I went to this old, tired Walgreens to get a flu shot. I will save users the details of how horrible the experience was. The headline is, this is the worst pharmacy staff in America. This pharmacy staff hates their job and customers which clearly shows. After an hour waiting for my scheduled flu shot I left this horrible store. No one cares about customers at this store like most Walgreens. STAY AWAY! CLOSE THIS STORE TODAY!"

"Worst pharmacy in Marietta. If you call about a prescription, expect to be on hold for at least 10 minutes if they even pick up the phone in the first place. I’ve waited on hold to refill a prescription for 30+ minutes before giving up and filling it somewhere else."

"My wife called to confirm the pharmacy received her prescription which was faxed from her doctor, but was placed on hold for 10+ minutes twice without being helped. So she went into the store with her email confirmation to show them. There were no other customers there, and three employees working. The woman simply looked at my wife’s email and walked away. My wife thought she was checking the fax machine, but it was clear she had moved on to other tasks. My wife asked “Am I done being helped here?” And the woman said “Yep!”. My wife walked away stunned, then started walking back toward the counter when she regained her composure. She overheard the employees saying “Oh she’s coming back”, laughing, and muttering insults. Pharmacy workers are having a rough time these days as providers slash costs to the bone. I’m sure these folks deal with abuse daily from rude & entitled customers. But my wife was patient and polite, and she was still treated this way. She went across the street to Publix and got her script without any issues. Interestingly, my wife told the Publix pharmacist this story and she said she hears similar stories almost daily and they have the worst reputation of any pharmacy in the area. Obviously my advice is to avoid this location and we won’t be back under any circumstances."

"Two stars because i find the cashiers at the front to be nice. No issues with them The Pharmacy is a complete $hit show. They have given my prescription away at least twice to someone else. The last time, one of the pharmacists, Lisa, looked at me straight to my face and stated that she gave my medication to me. To me...I even confirmed my home address and she insisted that i came by and picked it up. I did not. The pharmacy is just a total ghetto. Highly advise to go to the Publix across the street. Better pricing and way better customer service."