Kroger

"I dislike having to go through self check-out! When are they going to learn? Self checkout DOES NOT WORK!!! Every time that I have to use self check-out it NEVER works and says "Help is on the way"! PLEASE GET RID OF SELF CHECK-OUT! Hire more people to work and check-out customers. There wasn't even anyone that could help at self check-out so that I could pay and leave. Computers can NOT do the work of real humans! Figure that out and hire people!"

"3rd time at this Kroger that I've had to call even though I checked in at the pickup spot. Order said it was ready at 4, sat here until 4:30-finally got someone to answer and they said my order is not ready despite confirmation saying it is and it will take 10-15mins to go pick it."

"I had a great experience at this store . I was finished scanning all my groceries about 2 carts full and it was 5 mins till closing . CHASE was the cashier in charge and I realized my credit card was at home about 7 mins away . I asked him to hold and I would run and get my card and be rt back. Well I fully expected them to be closed and for me to be out of luck . Well chase let me back I. The store to complete the sale . THANK YOU CHASE ! What a nice young man. He was most pleasant as well . You have an outstanding employee . He only had kind words for my mess up. We need more of him on this planet !"

"Update: Fired this Kroger! CHECK YOUR EXPIRATION DATES! Bought something for my newborn this year 2022, expiration date was 2020. Been using this Kroger for almost a year. I frequently use the pick-up service since it is offered and I am pregnant. Every week I end up feeling robbed because they consistently give me rotten, expired food that cannot be used. Food that can be harmful for the baby and my family! We have returned some, but it would require driving back almost every Sunday to get refunds and we just do not have the time! I even put in the description "please check for freshness" and I am still given rotten food. Seriously considering just firing this Kroger and driving further to a different and hopefully better one. I did not have this problem with my other Kroger before we moved. They also have this practice where they try to hide the blemishes under price stickers. This is completely unacceptable and ironic since Kroger's slogan is literally about freshness. Please do better guys. If you are not going to bring quality, do not offer the service. Here are a small amount of some of the items I get ready to use, only to find them rotten or spoiled."