Scenthound South Forsyth

"My experience at scent hounds has been consistently amazing! I took my baby doodle to their sister location in johns creek (great work) but I wanted my baby to have a extra special cut and was suggested to check out their newer south Forsyth location because it was under new management with an extremely experience groomer leading the team. I can tell you Kristin is a fabulous character who made me fall in love with my baby doodle all over again. I will be coming back to this location for all my grooming needs and suggest everyone else does too. If your sleeping on this place your missing out!"

"I brought both of my English Labs for grooming – a 1.5-year-old male and a 5-month-old female. The initial quote was $35 per dog for their first groom. Although I inquired about paw pad trimming over the phone, the additional fee wasn't reiterated upon arrival and when I went to pay the $70 quote turned into $91. Concerns arose when I learned they place dogs in a cage with a cool fan for drying, potentially leaving them slightly damp as they charge $25 to use a power blow dryer. The payment process was unconventional, requiring payment and tipping before seeing the dogs. Bringing dogs out one at a time, with a leash around their neck caused chaos when my excited dog met other dogs waiting in the waiting room .it took both my husband myself and the girl to settle my dog down as we had limited control with the noose around his neck. Allowing dogs to wear their collars and harness before reuniting with owners would prevent such situations. I requested a hygienic bath with a nail trim, but my male dog's paws weren't uniformly trimmed, yet full price was charged and although included in their “package” they should have offered a discount for the pad trim for him. To compound the experience, my puppy was excessively wet, as they indicated she was highly stressed and they didn’t want to put her in the kennel with a fan. So meanwhile my dog sat soaking wet while waiting for us to pick her up. NOT damp but soaking wet! No phone call to let me know she was stressed. No phone call to ask if they could try to dry her with a blow dryer. Zero communication!! The pictures are of my puppy. They brought her out to me soaked and expected this was acceptable? She smelled worse than when we brought her in. Nothing like wet dog Eau de’ Parfum! Adding insult to injury the unapologetic attitude from the girl at the front desk further diminished the overall experience. I did receive a call from the owner who shared of his 5 star reviews and was more focused on others experiences then my own. He did offer for me to bring back my dog to try to correct the damage. But I wasn’t about to revisit that experience. He should have offered a refund! I won't be returning and strongly caution others against this establishment."

"Love Scenthound, Bingsu Min and Blitzen looks amazing and Bingsu Min so far doesn’t look like she will get an ear infection anytime soon. They smell and look so fresh and so clean! They do a great job, I got the unlimited plan."

"Very organized and professional! My Tyson can be funny about having his nails trimmed and Scenthound did a great job. I really liked the report card they provide you. Definitely will be going back and recommending in the future."

"Love the grooming service, they leave my schnauzers looking very cute! It's amazing with their fast grooming appointments. Also very nice staff!"