Arby's

"Every one was very pleasant and accommodating. Service was exceptional, I even forgot to get an order for a friend and went through the drive thru and it was very fast. Milk shakes are awesome ."

"I placed an order through the mobile app. Once completed, I was notified that my order would be ready for pick-up at 2:17pm. It was 2:13pm when I left home and I arrived at the restaurant at about 2:22pm. As I walked through the door, I hear the manager ask the sandwich maker, "Did this online order for Daniel go out already?". I replied, "No, she just walked in." The manager turned around with a very unconcerned look on her face and asked me if I was Daniel. I said yes. She turned back around and continued bagging the order for a gentleman who was waiting when I walked in. She finished his order and handed it to him. At that moment, a woman walked in who was picking up for Doordash. The manager prepared the order for Doordash and I continued to wait. Finally, the manager decided to ask the sandwich maker to make my food. She slowly bagged my order and asked me if I needed any condiments. I told her, "Just the marinara that goes with the cheese sticks". She looked at the order screen as if in disbelief an then said, "I'm glad you said something cause I almost forgot them". She put the cheese sticks and marinara in the bag, handed me the bag an walked over to the register to take a woman's order who had been waiting. After she finished taking the woman's order, she looked at me and asked, "Watchu need?" to which I answered, "My milkshake." She again looked at the order screen in disbelief. She prepared my milkshake. I ordered a large and she gave me a regular but at that point I had dealt with her attitude and been in the restaurant long enough. I took what she gave me and left. Arby's?.. the food is good, but not good enough to deal with someone's attitude. ESPECIALLY if they're constantly making mistakes. Your restaurant rating is currently a 3.9. You shouldn't wonder why. You want a better review?.. a better score? Maybe you should look into doing some hiring and firing. Oh an by the way? It was 2:48pm when I left the restaurant. That amount of time spent in a restaurant that wasn't busy by any means is ridiculous. Keep this in mind if you decide to stop at this location. 1st, be prepared to spend an unreasonable amount of time waiting for food with no lines and 2nd, check your bag before you leave to make sure that you get everything you paid for. If you modify your food in any way, check it before you leave to make sure they prepared it correctly. Why can't every restaurant have Chick-fil-A level customer service?"

"I am a older individual in my car. Difficult to hear the lady. When I got home the sandwich was very dry,and looked as thou it was thrown together by a child. The curly fries I had maybe 2 totally were thrown in my bag I could not even see the receipt looked like the printer was out of ink. I was sick for 2 days. I am surprised this place is in business Sad but true"

"Food was fine. I did ask for light ice and most of the drink was ice. The late pm sun was strong so I pulled in the back to eat. The trash on their property for a view was disgusting!!"

"I love Arby’s and I always think why this Arby’s branch is not crowded and today I came to know about there quality …….who ever is the manager please change your Cooking Grease and please prepare freshly made sandwich when the customer Walkin thank you"