McDonald's

"No one wants to work, they don't get orders right. I didn't even bother to go back and get the burger they overcharged me for. Quality was bad all around. Just a dollar quarter pounder with bacon. They didn't put the bacon or even the standard onions. But I was charged an extra $2."

"I Do Not eat ketchup, all I get is double cheeseburger and fry, the lil 3-4 dollar bundle deal, mayo and pickles only. Mayo and pickles only... not today, the last 4 times I just needed a snack they have screwed up my order. It is really sad that I'll be in a hurry and can't even get it right!! The fries were soo over cooked I couldn't even finish!! Sad Sad"

"So McDonald's is always my to go place and it always, almost hits the spot but this time I was super disappointed. My family and I went on a Saturday around 2pm, now in understand the lunch rush might still be going on but the way everything was handled was really bad. Let's start off when I tried to order, I went up to the counter to place an order, I stood for 10 minutes waiting for someone, anybody to come take my order but no one came, even after I made direct contact with about 4 employees nothing. So I went to the kiosk thinking maybe they are just super busy. Next I ordered my food at the kiosk and waited,waited and waited some more. 30 minutes went by and not only myself but people around me that ordered after me started to complain about not getting their food. Eventually the people that started to get loud, started getting their food and mind you they ordered AFTER I did. I went up to an employee and said I didn't understand how they got their food before I did and all she said was I'm sorry sir it's coming up. Okay fine I see here look at a ticket and ask the employee in the kitchen where this order was...she replies with "I already did that order" and the other employee responded with "no you didn't they are still waiting for their food". So I waited another 10 mins to finally get my food which was messed up because I'm assuming they did it fast without reading the instructions for the food. This was a really bad experience and I understand there are bad days but the lack of communication in the back, the lack of acknowledgement from employees to the customer, and the fact they were prioritizing the drive thru and not the lobby was ridiculous. And I am not exaggerating when I say no one acknowledged the lobby customers unless they voiced their opinions and started to complain, then and only then did the employees care. I feel bad for the employee that had to apologize because she was being nice and as helpful as she could, but shame on the manager or senior person that day because not once did they take the responsibility of the whole mess and acknowledge the customer, instead the poor girl had to take the hit. Overall not a great experience, not what I expected for fast food and customer service."

"Never get my order right no matter day or night, also got my sandwich one day and had a piece of plastic in-between the buns and the fish patty..."

"Hamburger was old they didn't put any mustard on them they were already made one look a burnt sausage patty.I also ordered a crispy chicken sand bun was hard that was also old fed up with Mac Donald's where are the managers? No cups for combos,computer system down so they say.Its sad that you spend you're money you work hard for and this is what they give their customers. I ask for no pickles and cheese and I still got what I did not want!"