Cook Out

"Love their Shakes and their combos. Decent price. I prefer Cook Out over any other fast food restaurant. I've never ate inside, only do drive thru and usually you get through the line pretty fast."

"If you're in the mood for "backyard BBQ" flavor from a fast food restaurant, Cook Out should satisfy your craving! My usual order is a Big Double (loaded w/cheese) tray with fries and hushpuppies... and a Coke to wash it all down! I'm giving Cook Out a 4-star for food. Here's why... 1 - Fries (always good) but often soggy. 2 - Burger build/presentation sloppy 3 - Chicken wraps are incredibly good but again, too inconsistent (sometimes overcooked - sometimes comes with a scorched flavor) 4 - Corn dogs - when they're freshly cooked... OMG - AWESOME!! However, I've had a few experiences with overcooked or "waited too long/hard" corn dogs 5 - When you order an extra fries, make sure you check it before you leave. When you double up on a tray they are not generous with the portion size... Make sure you check it to avoid disappointment! Service is a 3-star at best. The crew often lacks communication, especially when you ask for something extra or removed from what they normally do. And always seem rushed to get you in and out of the drive thru or counter. (A little courtesy goes a long way in customer service) - and put the damn phones down... you're performing a job not socializing or checking your Facebook, IG, and TikTok! The atmosphere in the dining room is a 4-star. With tall walls/dividers, you can have better privacy but if you want a quiet, uninterrupted meal, get it to go and take it home. Even with all of this, I'm still giving the Cook Out at 4487 Hugh Howell in Tucker a 3-Star rating... There's just nothing quite like a meal from Cook Out."

"This is the only Cookout that I've had a bad experience with & I've been to around 7. The staff didn't seem to care that much and didn't seem to understand when ordering or something. Took food home, just 12 minutes away and nuggets overcooked, yet not hot. Burgers and fries...meh and not accurate. Also given the huge drinks when not asked for. The chicken quesadilla had about a pea size amount of chicken in it. I hope to return soon to see if things have changed. I've always looked at Cookout as a step above, but not tonight."

"I visited two cookouts in a 2day time in two states. The customer service needs a revamp in Orangeburg, SC and Stone Mountain, GA! Left off my items on my sandwhich... Caught an attitude because I couldn't hear the young ladies clearly due to muffled voices and masks. I had hoped to redeem myself with the second visit and ignore some of the posts that I saw via Facebook about the service. I took the time to apologize to the young lady that I was making her day bad by being a little slow because this was my first visit. Definitely need to take lessons from Culver's or Chic Fil A on customer service. No lettuce or tomatoes with ketchup and mustard present. Hush puppies were rocks! Harriet would have been disappointed!"