The Grille at Iron Mountain Resort

"This restaurant is a joke! There is obviously a problem with the owner keeping it staffed. The food started out amazing and same goes for the waitresses. They’ve been open for less than a year and every time I go there it’s worse than before. The food is down right awful now. They can’t keep their waitresses. The ones that were there from the beginning are all gone now. The ones that are there now are young kids who truly don’t care about how they treat the customer or how the food looks that they’re bringing out of the kitchen. The burgers are served burnt. The chicken wings not fully cooked. They were actually still bloody. And the chicken tenders were still cold. The lady Shannon has absolutely zero personality. I named off 3 different drinks to order all of which she said she didn’t know how to make; one of the drinks being a screwdriver. She’s just downright rude, it’s almost like she gets paid extra to be rude. This was my last time going there thinking something would change for the better. I’m here to tell you if your staff doesn’t know how to make drinks then they have no business being behind a bar. Save yourself sometime and disappointment and eat & drink somewhere else."

"I was going to only give one star, but Pam saved the day. My mother in law sat for about 45 minutes with no service. When my boyfriend and I sat, Shannon took his drink order, but ignored the women. She ended up refilling his drink before greeting us. I complained, so Pam came right over to take care of us, so we started a tab with her. We felt disrespected. Just because a man pays the bill, doesn’t mean the girls don’t influence the tip ;) Thank you Pam, for the wonderful service."

"This was our first time trying the new restaurant out. We came in and sat down thinking a waiter would see us to bring us menus. We waited 15 minutes before even receiving a menu, for the lady to tell us she would be back to take our order and she never showed back up. The other waiter seen us sitting there and you could tell he was doing all the work for the whole restaurant, but he took the time to take our order and get us some drinks. There was roughly 5 families sitting when we came in, it took us over an hour to receive food and we were highly disappointed with the food you received for the price they charge you. The gentleman working definitely deserves a raise considering he was working the place all by himself. He was apologetic and trying the best he could do, the two hours we were there. The restrooms in the restaurant were extremely nasty and everything was broken. I hope that the next time we are there, the restaurant has improved overall, because for the price we paid, the service we got and the food we received, we were extremely disappointed."

"The food was amazing when Emily was the chef. Everything was great but for some reason they fired her and the food has been awful since. Pam and Chrissy are great bartenders and know how to me about anything and it always be correct. Our orders were always correct and tasted great. They are not as much anymore and the place is suffering. Bar management with Shannon has definitely taken a hit. Orders not correct and taste bad. Also, we have seen some questionable pouring from the tap with every head and top of beer in every glass. Please please please figure this out. We need a good place to eat considering this is the closest place for miles."

"I got a burger and it was pretty good not thing special but I’d would order it again for sure. The chicken quesadilla is really good very basic but good. The wings seem to be good too from others I was with. The service isn’t super fast but I think they are short staffed like others."