Claytor Lake Inn

"My family and I stayed at this location for one week, as we were waiting on the move in date for our new home. At first, there seemed to be no issues. As the week went on, there have been numerous. For starters, the “nonsmoking” rooms are FILLED with cigarette smoke and marijuana smoke seeping in from the room next to us. So much so that you can literally see the smoke through the light from the windows. Even blocking the huge gaps under the main and side doors did not help eliminate or keep the smoke out. Calling and complaining does absolutely nothing by the way, I guess they’re okay with people doing whatever they want in their “nonsmoking” rooms. Next, as if the smoke wasn’t bad enough, while taking our service dog to use the bathroom another unleashed dog was let outside from a room, unattended, and proceeded to run up and try to attack my service dog and I. Again, calling to complain has done nothing. Additionally, my husband and I just found out that someone has entered our room while we were gone one day, and has taken not only our towels but other belongings as well. The owner/boss is not willing to do anything to make this right. We are looking into other options at the moment, because this is unacceptable. If you stay here, make sure it’s not for a week or more at a time. You’ll call and complain to be told nothing will be done and… no money back. Shocker."

"Rates are very good but some rooms need to be aired out for a day or so to get rid of the animal smell"

"It's a great place to get a good nice sleep. It's not like a plush ,but it's quiet has a little refrigerator, microwave & it was packed with quest ,but still very quiet & staff & Stephanie was fabulous. Very friendly & the price for June was great."

"Not much has changed in the past couple of years... I cannot see where the rooms have had much in way of improvement... Same mix of decent, friendly guests as well as some who seem maybe either a little shady or just trying to cope with circumstances. Office staff, at least the primary lady, Erin, continues to be the saving grace of the place... Enjoy... Clean, cost effective and convenient location just off the exit. Staff is nice, housekeeping polite and trustworthy... No extras, like a restaurant, bar or other extras we have grown to like. If you need an extended stay in that area, this is the only choice. Any of the other local, (15 Miles) hotel/motels are nasty, rude staff, criminal elements living there. The nice man on the end even has a small garden growing in pots in a parking place. You can even use your grill outside if you care to cook a home like meal on the road... A most importantly, if you travel with your dog or cat, they are welcome as well.. You can't go wrong with this place..."

"I stayed here May 9th 2022. The bad reviews made me drive right past it but due to the outrageous city and county taxes closer to town I ended up coming to see if it really was that bad and I'm glad I did. The owner is a very nice lady, staff was friendly and there was no complaints at all with the room itself. The room was clean and had everything you needed for a overnight stay. Plenty of restaurants and shopping is only 2 exits away. I assured the owner I would be back. For the money the location and peacefulness was 5 star alone. I highly recommend checking this place out. It's by itself but very close to everything. I also suggest you pick up the motel coupon book to get a even better price."