Kroger Pharmacy

"Worst customer service I've ever seen in a Kroger. You would think Kroger monitors the behavior of pharmacy employees. Pharmacy employees are rude and act as if it's a bother to help someone. Drive a few miles to zebulon rd to get better service."

"Customer service has gone down hill since Hal and Debbie left. I really have no complaints with the staff but wait time is ridiculous. Last week I waited 45 minutes on a prescription that was supposed to have been ready earlier in the afternoon. I was completely out and it wasn't something I could do without. There were several people working behind the counter but only one pharmacist. As usual, over worked and under paid I'm sure. I'm seriously considering moving my business to Publix and if it weren't for the gas points, I would have done it months ago. I'm weighing my options."

"Hi! I’ve been getting my medications refilled here for 3 years now. I had a new girl ring me up today. I’m in the mist of moving and my last day in north Macon was today, I went to fill up my prescription to make my life easier through the transition, she denied me my meds bc it was two days before and not one day before. I have proof that I have my correct pills left over from last prescription on top my prescription history proving that I’ve gotten it refilled at this location two days prior before. I just wanted to get a quick refill before work this week. I works nights and they are closed when I am off and I like to sleep in in the day time. Anyways after denial I transferred my prescriptions to my new Kroger pharmacy on Hartley bridge road and they refilled it immediately. Felt completely judged bc of this, WONT be back.but shout out to Hartley bridge road Kroger for giving me peace of mind, I’ll be there tomorrow to get them!"

"I love this pharmacy. They r always pleasant and helpful . Faces have changed lately but I don't go at any regular time so schedules change I'm sure but they will answer any questions even unrelated to meds being picked up."

"The pharmacy service has gone downhill since Hal and Debbie left. However, today when I went in just after noon, I received outstanding service from the pharmacist and the tech on duty. I hate I did not get their names. I do know the pharmacist works all the time so I will see her again the tech is a fairly new employee. The kind of service I received today is the kind of service you look for in a pharmacy. Kudos to both of you."