CVS Pharmacy

"This CVS is chronically understaffed. The last couple of times I’ve gone in recently, only the manager is working the store and the pharmacy is harried and frazzled. I went once last year and once this year as a walk-in for vaccines and was turned away both times and told to make an online appointment. This is despite advertising and signage promoting walk-in vaccines. My latest waste of time was making two stops this week to drop off expired meds in the drop off bin, which was locked both days. Not sure why services are promoted and not provided. This may swear me off to CVS altogether."

"horrible pharmacy. they have 0 sense of urgency. the pharmacy technician moved like a sloth with each patient. ridiculous. never coming back."

"I wish I could put 0 stars. This pharmacy was very slow. I've been waiting for my prescription for a whole week to be ready. When it was ready they failed to use my insurance and they wanted me to pay full price because they didn't put my new insurance information in when I gave it to them last week and 3 days ago again. I paid for my prescription and I left. I will not be back. That was my first and last time dealing with this pharmacy."

"I dropped off my prescription on Saturday April 1st and I went there on Sunday April 2nd and wasn’t helped for 15 minutes before being helped even after watching multiple people walk past. When I finally got someone to stop and talk to me the intercom was barely working and the employee working on Sunday April 2 around 2:30-3 was so rude and couldn’t help me at all. After waiting and trying to understand what she was saying for 30 minutes she eventually told me that they didn’t have the medication to give me and when I asked why I didn’t receive a call, text, or email she didn’t have anything to say to me. I asked her for my prescription so I can go down the street to Publix and have it filled but she refused multiple and said that she would release it online and I wouldn’t need it. After I went to Publix and told them my situation I still never received a text, call, or email to confirm that my prescription was released or any relevant information. Today when I went to Publix to hopefully get my prescription they told me that CVS never answered any of their numerous calls throughout yesterday and today to ask about the supposed released prescription so they were unable to fill my prescription. Publix told me that CVS releasing my prescription only meant that they took it out of their system and didn’t transfer it so here I am going back to CVS for the fourth time and third day without my medication. After speaking CVS about my problem they reluctantly gave me the exact prescription I had asked for yesterday, which confuses me since the woman yesterday said that she couldn’t give it to me since I didn’t need it."

"I always get my subscriptions and over the counter medications from CVS. Lately I am getting more and more frustrated with the wait time and the lack of staff. Every week the pharmacist is alone running the drive thru and front counter for four hours. That is senseless and frustrating to patients. This location struggles with pharmacy staff."