Aspen Dental - Columbus, GA

"Worst place to go!! They advertise for great prices, but then tell you that you need sooooo much work done. They come in start poking in your mouth and shouting out numbers. They told EVERYONE there they have the beginning stages of gum disease! I heard her go from patient to patient and say, ",You have the beginning stages of gum disease." "Fortunately we don't have to send you to a specialist, we can treat it in our office." I bet they can! They must get commission!"

"Your absolutely right about the no star option!!! They told me my daughter needed multiple root canal's and crowns. It was such a ridiculous amount that I knew better. I mean she is only 13!! I took her somewhere else and all she needed were just fillings."

"I got to my appointment more than 30 minutes early and completed the paperwork beforemy allot time, and still waited over an hour past my appointment time before I was seen. I think I’ll find another dentist. This place may be nice but I’m not waiting a hour and half for no one a work day again. What was the point of making an appointment. I could have walked in and been seen faster."

"Had a terrible experience here during my appointment. These people are extremely unprofessional. My appointment was interrupted while a staff member, (McKenzie) had her hands in my mouth, to essentially berate me about my insurance information. After my appointment, I was stuck there for almost two hours as they tried to call my insurance for verification. These people have my entire life story in their computers, they know how to contact me. Interrupting my appointment and wasting my time after my appointment was immensely unprofessional. The staff also don’t wear scrubs or any form of medical clothing when attending to you. This is unsanitary. The bathroom at this place is also disgusting and unsanitary, especially for a place offering health and wellness services. I have been inside questionable gas stations with cleaner bathrooms, this is concerning. The staff addressed me by first name multiple times after being instructed to address me by my last name. I am not friends, acquaintances, nor colleagues with anyone at aspen dental. Nor are we peers. I am a customer here to receive a service, and I deserve the respect of being addressed by a name I prefer. The first name basis is unprofessional, and to continue to call me by my first name after repeatedly telling you not to is flat out wrong. It’s passive aggressive and patronizing at best and micro aggressive at worst. I did not feel comfortable during my appointment due to this blatant disrespect. There is a power dynamic between patient and attendant, and neglecting to follow a patient’s wishes is abuse of this power, no matter how small or frivolous the infraction may seem. I will never be back to this or any aspen dental in the future."