Publix Pharmacy at Freehome Village 12424 Cumming Highway, Canton, GA 30115

"If I could rate this pharmacy a zero or a negative number, I would. I’ve been using this pharmacy for years just because of convenience. I don’t think they have EVER had my medications ready when they have said. Not only that, but they will also tell you to come back in an hour and a half and when you do……THEY STILL DONT HAVE IT READY! Then they’ll tell you to come back in 15 minutes….and they STILL DON’T HAVE IT READY. Apparently they take pleasure in wasting peoples time, or they just enjoy lying. Either way, I’m immediately switching all my medications to a pharmacy that has the capability of handling simple refills."

"It’s a shame that this pharmacy at the Freehome Publix has the worst customer service. They always say they don’t have my RX even when I have the confirmation from the office that it’s been sent. When people are sick and don’t feel well and they can’t find or don’t have the prescription, there’s nothing done to help. Each of my last RXs have taken more than 6 hours to fill. I have yet to have a positive experience here."

"Not customer focused! Don't even bother waiting for a script to be filled while you wait. Always making excuses, short staffed, too busy, etc. Some advice, hire some associates!"

"After one visit and not receiving all of my husband’s prescriptions, I called to ask when the others would be ready. I was told I could get them at 2:30. I show up at 3, and they say there are none ready and it will be the following day. The rudest associates I’ve ever encountered at Publix. Having ever transferred elsewhere."

"Each time I use this pharmacy the staff is friendly and attentive. More importantly they listen and care about me and have worked to ensure that r have what we need. They go above and beyond and we appreciate it."