QuickFix Family Convenient Care of Albany

"Highly recommend this place!!!! Extremely fast and friendly!!!!"

"The staff were all friendly and helpful. Took my son to get seen. The wait time was awesome. We didn’t have to sit for hours. I highly recommend this place. The customer service is amazing! I give this place 20 stars! Thanks for taking care of my son’s needs."

"My dear sister was sick and went to quick fix family convenient care. The staff was amazing . The nurse practitioner gave excellent care . She put my sister immediately on antibiotics, and now she is feeling so much better . Thank you quick fix for giving my sister a wonderful and caring experience."

"The experience itself was okay. I made a same-day appointment for an UTI. I'm uninsured so I had to pay $85 for the visit and $20 for the urine test. That's all they told me I had to pay, so I paid it at the office, got my prescriptions, and went on my way. Now I've got a lab bill for $125.00 that I was NOT warned about in any form. They did a urine test in-house, which cost $20, but then sent my test off to a lab without telling me about it or giving me any sort of heads up that I'd get a bill. I didn't want or need my test to be sent to a lab! If sending it off to a lab is mandatory, LET ME KNOW BEFORE HAND. I don't even know what was tested or what the results were. Whatever medicine they gave me from the in-house test worked, so why not just send the test to the lab if the medicine they gave me DIDN'T work?? The lady at billing, Christine, was super nice and helpful about everything and it was out of her hands so she couldn't directly assist me, but I wish the ladies at the office or the doctor would have mentioned the fact that they'd be sending my test to a lab. They knew I was self-pay because they had to change it in their system the day I went, so it feels like an important thing to mention. Getting this surprise lab bill right before the holidays while I'm also unemployed almost hurts worse than the actual UTI. In my anger I'm tempted to leave only one star, but I'll give you one star for the same-day appointment, another star for giving me medicine that helped me feel better, and a final third star for Christine from billing because she was kind and at least tried to assist me. Three stars total. They're a decent office but honestly not being told my results were going to a lab and not being told that I'd be getting a charge for it has really soured my experience. Just let people know up front and be transparent about it."