MVHC Cambridge

"Went to urgent care and saw Dr and got chest xray in less than an hour. Last time I went to the er I was there for 6+ hours and the Dr on staff was so unkind."

"Avoid this place if you can. My experiences with the majority of them has been horrible. Time to make things publicly known. In November 2021. I went to the Urgent Care thinking I had broken my foot or my first toe. They had done x-rays of my foot. It was not broken but somehow a needle from one of my insulin pump supplies got lodged in there on the side of foot and hitting the back of my toe. It was deeply embedded. Local surgeons would not take it out and I was told to call a podiatrist by MVHC. I did they were not in that day. I called my podiatrist that I have gone to since 2005 in another town. They were at a conference in Columbus and came back early just to see me. The doctors wanted to do emergency surgery the next day. I just needed clearance and blood work from Dr. Dundr. I came back to Cambridge to try to get the paperwork filled out and blood work done. I had to use a wheelchair because everytime I would walk the needle would hit the metatarsal and cause excruciating pain. I had to go to the restroom so my husband wheeled me in. He left. I got back into the wheelchair and started opening the door. Not even out of the handicap stall there were 3 nurses and a social worker holding me hostage in the bathroom and would NOT let me LEAVE. They said Dr. Dundr wouldn't fill out the paperwork that day even for a quick emergency surgery the next day. As a diabetic anything involving the foot like that can cause irreparable damage possibly amputation. They were yelling at me and had me in tears. I couldn't understand why they were doing this to me in a bathroom of all places. I just wanted to leave. I was scared for my safety. They finally let me leave. The one nurse wheeled me out to my vehicle and same two nurses followed us out and was still going on about it in front of my husband for at least another 10 minutes. I should have reported them to Cambridge police and filed charges for kidnapping and being held hostage. Then Had them arrested, and their nursing licenses taken away. I informed MVHC patient experience and nothing was done and they weren't not terminated."

"We had our first visit here over the weekend. Everyone was very helpful and assisted me with my concern in a short time. The facility was very clean. It also was very convenient to have a pharmacy in the same building. Thank you!"

"I took both of my children here, very nice pleasant people !! Gave my babies both crocheted hats and blankets, thought that was super cool of them. The one nurse who did my sons intakes was the sweetest woman! Definitely recommend"

"We, myself and my 16 yr old son see Andrea Ohanlon. The receptionist are great. Very kind and informative. Andrea listens to our concerns and needs and addresses them respectfully. She's very nice and takes the time to explain everything and answer all your questions. We have also been in the lab and urgent care and pharmacy. Also myself in adult behavior counseling. ( Erin is awesome) Everyone is pleasant and helpful. Most importantly what makes our experiences good is that my son is autistic and can be a handful, the staff are so patient and do there best to make you feel comfortable"