Kroger

"I came here to purchase chicken for an event we are having for first responders. I stood at the counter for approximately ten minutes before the man in the back asked me “what I wanted”, without even making eye contact with me. I told him I’d like chicken wings, and his rude reply was “no, we are closed today. Don’t you see all the catering boxes right in front of you? We have to take care of those. We won’t be open.” How was I to “assume” that the entire department would be closed? There was no sign posted. I spoke to a manager about this exchange, and he didn’t seem to care. A minute later, another employee which overheard me speaking to the manager went over to the rude employee and asked what happened. He lied about our exchange (which I happen to have on camera.) Since the managers at this location seem to cover for incompetent workers, I will be reaching out to corporate and sending them a copy of my video. This type of behavior is BEYOND unacceptable, and won’t be brushed over."

"My fiancé and I would like to send Warren in the deli & seafood department a HUGE thank you for serving us. We came in for oysters since we love them. Warren was polite, and genuinely made conversation with us during our shop. He went even further by bringing out the cart with more oysters that were in the back since we requested quite a bit of them. Warren carefully hand-picked through the entire bush making sure that he gave us fresh oysters. It’s really the little things that make the BIGGEST impact because usually other grocery stores will just weigh your seafood, bag it, and off you go but Warren went BEYOND the threshold of great customer service. We greatly appreciate you Warren, as we only shop at the Monroe location. It’s good to know that there are kind-hearted people like Warren working for the Kroger business. Many blessings to you Warren!"

"This location is great. They are always fully stocked, self checkout is swift and easy, and there's plenty of parking (feels safe at night)."

"The pic is of STORE manager, Tim, who not only runs one of the best Krogers in Atlanta (pertaining to customer service) but works amongst his staff, even with a knee injury to ensure customer needs are met. I had to beg him not to walk me over to the item I was looking for because of his injury. I just wanted to show my appreciation for this Kroger location and let you all know we appreciate you and your amazing service. I pass the Kroger on morsogo to come here….the deli could use better customer service but that doesn’t deter me from the entire store."