Kroger

"I bought king crab legs from the seafood dept. When I got home I opened the bag. It stunk terribly and the meat was mushy. I immediatly took it back. The assistant manager could smell it was bad even without opening the bag. She refunded my money and said she was giving me extra money back. Funny how it was the amount of tax I paid. I own a restaraunts and if one of my employees put out that kind of garbage they would be terminated and the customer comped on whatever they wanted on the menu."

"Amazing all the local guides give this store 5 stars..LOL….obviously they have never been to this Kroger. Been going to this Kroger since it opened. I give this Kroger one star when compared to other Kroger stores. Check expiration date on everything you buy and I do mean everything. The pharmacy has terrible customer service, store inventory is always out of stock, and the Starbucks service is at best poor. Kroger continues to reset floor and move items all over the store. You will take 10 minutes looking for an item that was moved. Don’t count on finding a brand name at the last minute….the item will be out of stock. The Starbucks runs out of coffee all the time and you have to wait for them to make it. You will have to give staff detail instructions about adding Half/half and sugar to your coffee. If not….you get a yellow cup of coffee that tastes like pure sugar and milk. Don’t go to this Starbucks if you are pressed for time to get to work….you will be late. The pharmacy…well good luck when you try to fill prescriptions under a Medicare drug plan. Kroger stop accepting many drug plans. They want you to sign up for Kroger’s Medicare drug plan. For the business this store generates, mass improvements are badly needed."

"Update; Increasing gas prices from 2.65 to 2.79 on the Friday before Thanksgiving week is dirty, Kroger! Thanks for helping to kill the middle working class. Expensive and never any more than ONE real checkout open."

"Called customer service to ask if Water machine was working since broken last week. I was so taken aback by the snotty response and tone of voice of the young lady who responded. I would be ok if they can’t check, but by choosing to be rude and telling me I could just come down and look myself cost them my shopping trip and more in the future."

"This is a nice Kroger. It is a full sized kroger with all the normal departments. They also have a pharmacy, and money services here. The store was clean and well stocked. The staff was friendly when we checked out and had a good conversation while he scanned our items. The parking lot was easy to get in and out of. A great place to shop for groceries in Blue Ridge."