Don Brown Automotive And Transmission

"I found Don via google search and after a call with Don, I decide to stop in. He was upfront on what to expect in the process, potential problems, and estimated cost to repair my 2007 Ford 150 5.4L 4x4 transmission. I appreciate his transparency and engagement since I had already drop 3K with another shop on a rebuild. Don and his team worked through the issues and I drove the truck from his shop over the mountains to NC same day with no transmission errors and skipping."

"I was referred to this shop by my brother in law. I was in a panic as my Ford Explorer was hesitating in shifting gears yet no diagnostic light appeared. I searched online for the symptoms that I was experiencing and pretty much was lead to believe I needed a transmission rebuild or a new transmission. I called Don Brown and spoke with Stacey, who was very informative and ran over the process with me. She gave me a price of the diagnostic upfront. When they did the diagnostic they found that my transmission was in great shape...it was just a transmission leak!! They could have told me I needed a rebuild and I would have believed them as that's what my online research had pointed me towards. They gave me a price before doing the work. They are honest and reputable. They have a new, loyal customer for life!!"

"This is the most wonderful auto repair shop I have been to by far!! The customer service was just exceptional!! I had to leave my vehicle with them and the woman in the front office was so kind as to give me a ride where I needed to go in order to leave my vehicle with them. Soooo sweet!! They diagnosed my problem in no time and their prices were amazing! A special thank you to Matt who helped me understand every issue my vehicle was having. What a sweet guy also. Thank you Matt so much for all your knowledge and helping me understand! This is my new repair shop for sure! They are all just excellent! Thank you so much you guys!"

"The staff at Don Brown were nothing but helpful to me when I came in to get a car checked out before I bought it. They are very trustworthy and told me not to buy the car for various reasons which they explained to me. I will definitely return for services when I find a new car. 12/10 would recommend."

"I'm back to stay. I returned to Don Brown after going to a repair shop closer to me. The other shop tried to over charge and sell me repairs I just didn't need. AS ALWAYS, I got the best price and honest work at Don Brown! :-D ------------------------------- Honest, honestly! My experience with Don Brown Automotive was a first. They were more than honest as well as willing to work with me to get the repairs I needed at a price I could afford. Thanks Guys!"