TA Truck Service 122 Truck Stop Way, Jackson, GA 30233

"I set up appointment for 7PM because I was told AM tech sucks. 630 rolls around I call to see if I can come in I get told tech is on lunch, 730 tech is on lunch 8PM tech in on lunch 9 I pull in front of door and told tech in still on lunch 930 tech is still on lunch. Should have listened to other drivers waiting outside the building and just went somewhere else for a simple oil change"

"They are horrible. Customer service sucks BIG TIME!! A female named Kennedy who works night shift was very nasty, rude and obnoxious. I suggest even if this is your last resort, You are better off walking to another location. Their workers literally sat around doing absolutely NOTHING while my husbands truck was sitting there for more than 8 hrs just to look/check a tire. I would have gave it ZERO stars but I had to put something in order to post this! PLEASE DON'T WASTE YOUR TIME HERE!!"

"We used their Rapid PM service. Oil change service was fast and mechanic was punctual. Thank you guys for saving our precious time."

"WRORST EVER!!!! Before you want get any service here, please read this out first! I checked in for PM service around 3pm and I was told somebody should call me in 1 hour. I waited almost 2 hours, no call. I checked with the front desk, and they said should be 10 minutes. And another 40 minutes passed. I checked in with them again and they told me should be in 30 minutes. And around 6.40 pm, a dude called me asked me about my vin number, and about 7 pm, he called me back saying they don’t have the part!!! I totally wasted my time and like a stupid sitting in my truck. Because I was told soon again and again so I didn’t go to have food, shower, or any thing else!!! That’s ridiculously ridiculous!!!! And be careful, when you park here, must check the back of the slot to make sure it’s not a reserve."

"FYI for anyone who has a bad experience with the truck service center. There is a way to report employees through the TruckSmart app, and I suggest you start using it. Bad behavior, laziness, lies. Best way to describe this locations mechanics and front desk associates at the truck service center."