Pizza Hut

"I placed a togo order & received the pizza In shambles I tried to get the delivery guy but he pulled off as soon as he saw me come back out . I contacted the store … I’m getting a refund but this is very inconvenient . A month prior I ordered a pick up they told me it would be ready in 25 minutes I told them what time I would get there for pick up after waiting for 25 minutes at the drive through they told me they accidentally sold my pizza to someone else & that I had to wait for another to be made … I didn’t have luck with delivery nor pick up I will not be ordering again ."

"My family and I have ordered from this Pizza Hut location since we moved to this side of Snellville which was now almost 2 years. The pizza use to be fresh, hot and well made. For the past two months the quality of food has gone down. The past two orders I placed were incorrect. Recently, they called and said they were out of the toppings we wanted. Tonight, the pizza was horrible: little to no cheese and scarce toppings. The rep I spoke with wanted to make it right and I commend them for that, but I got the remade order and it was worse. I called and let the Manager know the order was not any better. He said I would need to speak with the General Manager and placed me on hold. I was on hold for 6 mins. I hung up and called back thinking maybe they forgot I was on hold. The manager answered again and said he was getting the General Manager and I patiently stayed on hold for almost 18 minutes. I finally hung up and called back. The phone rang with no answer. I called back and the phone answered and they kept hanging up in my face. I’m not sure what the issue is with this location, but it has gone down hill… unless you have money to waste, I do not recommend ordering from this location. Save your money and time by ordering pick up from another location! It’s nothing worse than spending hard earned money on horrible delivered take out! I wish I could give a zero. They need to get new management or close the doors on this location! These are not duplicate pics. This is literally the first and second order. First large, then second large. First personal pan, then second personal pan. What makes it worse is when I spoke with the young lady about the way the pizza was made, she remembered slicing the pizzas and confirmed she also knew those pizzas were not made correctly, that why she honored the remake. She tried to correct it, but I guess the pizza maker and/management didn’t care… SMH!"

"This location has went to hell in a hat basket. I had a very simple order, pasta Alfredo. But instead I received an over baked pasta with some red sauce ( I guess pizza sauce). They didn't even mention it. Only when I took it back, did they say " we ran out of white sauce " and offered me a store credit. And their contactless service is a joke. We used the drive thru and sat there for more than 15 minutes before we even greeted or acknowledged. Horrible. I won't even start on the taste of the pizza ."

"Today, I placed an online carry out order for my kids for achieving their monthly book reading goals. I was able to apply their BookIt coupons 1x order at a time. It was easy to checkout and when I arrived, I love that this location has drive thru option, which is so convenient when you have a car full of kids! The staff members are always friendly and professional. My kids orders were hot & fresh. Very pleased with this Pizza Hut location!"