Pizza Hut

"I placed the order on the Pizza Hut website and that took several tries as it kept experiencing errors, including not being able up sign up for the rewards program. Then when I attempted to pick it up, the store was initially unable up verify that they had my order in their system. My hand tossed crust pizza and breadsticks were cooked well, but my pan crust pizza was slightly undercooked as the cheese hadn't fully melted."

"99% of my experiences at this Pizza Hut have been GREAT! There was 1 time where I did receive the wrong pizza, but I did not drive back up there to return it because I was starving and it was freezing outside. I guess I could've called them to let them know but did not want to make a big gripe about it. The employees have always been courteous and professional!!"

"The food was cold. I paid online like I always do with Papa John's and Domino's. The wait was long because the cashier was laughing and talking with a delivery person. My son had already been in there for 10 minutes. He was supposed to pick up our order and leave. When I got insidde and gave the cashier my name, she told me it would be 18.xx. I told her I ordered and paid online. She said something was wrong with the system. I said well let me check my bank, and it showed that I had paid 18.xx to Pizza Hut. She then called what I guess was the manager who tried to tell me that his bank does the same thing. I told him that because it is the weekend, they will show you what was taken out of your account with the minus sign in front of the number. My balance is also down by 18.xx. They finally after 15 minutes gave me the order. The food was stone cold, and there was barely any cheese on the pizza. I am 72 years old and this is the FIRST and LAST time I will use Pizza Hut. I have nothing against young people, but neither one of the employees looked to be over 22 years of age. THEY NEED TO BE TRAINED PROPERLY."

"My daughter ordered pizza at 12:14am and pizza was expected to be ready at 12:40 am. We get to the Pizza Hut at 12:44 and no one is coming to the door we can clearly see people inside but they’re ignoring us. The location doesn’t close until 1 am. A woman who worked there came out with a bunch of food and said she’s just the delivery driver. I asked if she could go in and see if the food was ready or to let them know we’re waiting on our food. She said that’s not her job. That she’s just the delivery driver. Customer Service is in the negative! It doesn’t matter what your job is you have on a Pizza Hut shirt! You represent the company. My daughter had already paid for the food. Now we have to wait until tomorrow to request a refund. This location is officially thee worst!"