Goodyear Auto Service

"Mr Eric was very respectful and professional I came in here to get some air in my car and he put some air in my car he showed me my tire tread with his tool tread depth gauge and show me that my tires had no tread and it was so low that they need to be replace ASAP so he gave me a quote on tires which was a great deal for all four I asked him when can it be done he told me that he would get it done under 2 hours and he went back there in the shop and got his hands dirty himself to me he went over and Beyond to satisfy me as a customer he also informed me that I needed wiper blades cabin and air filter and oil change since I bought multiple items and service he hooked me up with a deal I couldn't turn down but also which was needed for my vehicle everywhere else I've been they don't tell you that you need these items they don't do a full inspection but I never knew nothing about this until Eric showed me Eric is a great customer service advisor thank you so much good year for hiring Eric"

"I've been here multiple times for an oil change, to get new tires and to have other work done. They are very professional here and always let me know exactly what is going on with my car and this last time I got an oil change and they were nice enough to put my spare tire back underneath my car without charging me. I will continue to use them and recommend other people to use them as well."

"What’s the point of setting an appointment, if you still have to wait hours to be seen? The wait time at this location is always crazy long, but there’s never a ton of people waiting. Make it make sense. Usually when you come to this location you’re greeted and told upfront the wait time etc. Walked in today 3 people standing at the counter just looking, finally the older gentleman says something. After a hour of waiting I ask how much longer then the guy goes a hour and half after I’ve already waited a hour. 2 1/2 hours wait with an appointment is ridiculous,but after I ask them, my car gets pulled back mind you it was literally just repairing the tire. Majority of these employees at this location act like you owe them something. Only say majority cause there is one guy who when you walk in he greets you and tells you upfront the the wait, etc just don’t know his name. If I could have went to another location I would have, warranty is only good at this location which sucks. I definitely called around before coming here."

"Caution: I took my car for an oil change. After waiting for almost two hours, they came out to tell me the the drain plug was stripped. They damaged the oil pan and declined responsibility. The damage estimate is around $400. On top of this, they still charged me for the oil change ! I will never go to a Goodyear store ! Update: I already contacted the store manager and the corporate before posting my review. They both denied responsibility and did not offer to fix the damage they caused ! The worst experience ever !"

"Brought my previous car in for a flat tire and everything was seamless and reasonable. Now with a new car and in need of a new place to service it, I chose to put my faith in this team… and they did not disappoint. Reasonable and straight forward pricing and wait time. They effectively and clearly communicated which is a big deal for me. So many times you go in and one wait time (or price) is said and you end up waiting (or spending) more. Here it was all easy and seamless. Appreciate the efficiency and effectiveness. Will definelty come back for my next service and beyond. Ps. I walked in on a Saturday at 12:30 pm for an oil change and tire rotation without an appointment expecting a long wait and tedious process. They told me it’d be a 2 hr wait right at the beginning and at the 2 hr mark on the dot my car was ready. Thank you Nahum and the entire team!! Quality service is hard to come by."