Goodyear Auto Service

"I went to this location for a vechile inspection, Mechanic Samuel inspected the vechile and failed the car for tire size. Upon asking him for which part of the inspection checklist it failed he made it up for the tire depth. And then I got an invoice for $700 for new tires. Just for context I inspected my car at the same location a year earlier with Mechanic Corey and he didn’t mention anything about the tire size. Overall customer service experience was satisfactory."

"I came in because my new Tesla had Goodyear tires on it… About 500 miles. Somehow I’d run over a razor blade that punctured the tire rendering it unfortunately unfixable. New tire was over $300. Su, Service manager, and Rick, the store manager, took it upon themselves to call Goodyear direct and see if there is anything that they would be willing to do considering the tire was so brand new. They ended up Having Goodyear corporate sponsor 50% of the tire which was a big help. They didn’t need to do that and I appreciate them doing so. They were very helpful."

"I scheduled an appointment for a motor oil change On December 28th. I arrived at the store on time for my appointment. The guy at the front desk told me that there is only one technician working, there are customers waiting, and cannot service me. The guy scheduled another appointment for me for the next day. Again, I arrived at the store on time for the 2nd appointment. The same guy said they are busy and cannot service me. If they cannot honor my appointments, they should have contacted me in advance. Motor oil change is the most easiest and fastest work, I don't understand why they reject my appointments twice."

"Their services are always reliable and their customer service is absolutely top-notch. They go above and beyond to make sure you're taken care of. I highly recommend them to anyone who needs services on their vehicles! I personally want to thank Rick Kaiser as well for thoroughly explaining what was wrong with my vehicle."

"I went in to get an oil change & tire rotation. This was my 3rd time visit to this store. Last visit I ended up having a missing hub cap. This time. They broke two stub and striped lug nuts…. So I had to have 20 lug nuts and 2 stubs replaced. Which they claim is due to age of car. And wear & tear. Which I had to pay for myself.. this has never happened to any car I’ve ever owned. my personal feeling: they stripped my lug nuts last time they put them on… then they tell me I need to flush my brake fluid cause it has too much copper in it. I don’t think I will be returning to this business. What should have been a $60 oil change tire rotation costed me $221 bucks… I had to pay it! Cause I couldn’t drive it that way!!"