Batteries Plus

"My car key literally crumbled in my hand when I went to start my car and after finding all of the little plastic pieces and taping it back together, I barely got my car started. I then Google searched for my key replacement and came upon Batteries Plus in Martinez. I called and spoke with Evan and he was extremely helpful throughout the whole process. Morgan also helped out and got my key replaced and me up and running again. Thank you very much Evan for all of your help!!!"

"Need negative stars, I ordered a key and then they said it was the wrong one. So new key comes in and my wife goes up there and price went from 145.00 to 240.00 then my wife’s car starts messing up, all dash lights are staying on and they said that she had to take it to Honda and we would have to pay for repairs. Most likely shorten out the ecm and that’s not cheap. Plus we would be without a car while it getting fixed. So I would stay as far away as possible from letting them do anything to your car. Next part three days later, first he said he was the store manager and wanted information about what happened on Friday so I told him and then sent invoice from Honda and tow fee. Then same person called back and said he was the owner and could only give me a key and reprogram it. So he wants me to take a 140.00 key over 200.00 bill from Honda dealership and tow fee. He stated getting really rude. Then said he was the owner. So he lied also. So I called corporate to see what can be done. Definitely bad business."

"Recent experience with this business was well beyond expectations. I happily recommend this source of most any battery you might need."

"I visited the store to replace a cell phone battery. The battery was installed on Thursday. While I was there, the tech accidentally damaged my screen and replaced it. Friday, the phone wouldn't turn on, and I was told the battery ribbon came loose. I had to return about 30 minutes later because my sensor wasn't working. I was told something came loose, and it was fixed. Saturday, I had to return again because the battery ribbon came loose AGAIN. Sunday morning, I had to return again because the battery ribbon came loose AGAIN. After it was "fixed," I received a call when I was on my way home because the tech forgot to put the screws in the phone. Monday, I had to return again because the battery ribbon came loose AGAIN. The owner/manager fixed the phone and refunded me for the battery. However, I believe the original battery was put back into the phone because the phone is no longer turning off, but the battery has to be charged frequently, which is the main reason why I wanted to replace the battery. Also, on one of the multiple visits, my screen was cracked, but no one from Batteries Plus acknowledged cracking the screen. Because of the picture on my screen saver, the crack was hard to see, so I don't know when it happened. However, the owner/manager did not replace the screen. Within a weeks time, I went there, needing a battery and left with a cracked screen and no battery replacement."

"These guys are awesome! I know one of their names was Ethan but i cannot remember the other one! They were both so sweet and so helpful. My brothers dropped my phone into a kiddie pool and it broke my phone. These guys went above and beyond to help me with my phone and communicated very well and were so quick with the services. I cannot say enough good things. I highly recommend this place!"