Zales Outlet

"Simyra was AMAZING! My partner and I started out ring search journey yesterday and she showed us so many options and was very patient with us. She provided advice of our ring sizing and she wasn’t pushy or trying to sell us anything but more so like a friend giving advice! Although we will shop other jewelry stores just for options her impression on us will definitely be long lasting and most likely we will spend our money with her! Thank you for making our first experience amazing!"

"The service here was wonderful. Everyone of the sales rep’s maid sure to greet everyone that walked in the store and took terns making sure that everyone was okay. It was a joy to see such wonderful teamwork. My sales associate was amazing from beginning to end. My husband and I will definitely be going back to this location, even if it’s just to say hello to the staff. Yes a 10/10 for me."

"My husband wanted to get me an anniversary band, but the design I wanted was no longer available in stores or online. Miriam assisted us in trying to special order first, and when the band was unavailable, she helped us to find a lovely anniversary band. Miriam listened and made the process enjoyable, and even applied an available discount. She is extremely knowledgeable and friendly. We highly recommend you ask for Miriam at this location - she is the best!"

"My previous review was 5 stars, but maybe that's because I had only bought 1 piece of jewelry. Now it's definitely not since buying 4 piece. First time my ring came home & I had it 2 days before we discovered one of the diamonds were loose, then we took it up there for the lady to get an attitude & tell me it wasn't, then inspect it again & tell me "I hope you're happy now because you were right". Now we bought a necklace with a diamond bone, I've heard people complain about how bad the necklaces are from here but I figured there would be no issue since it's 10k white gold, I wore it 3× and it snapped on the 3rd time. Then the Lady on the phone told us she would replace it but we couldn't get a return & replacement (so that we could get a receipt so if it happens again) because we got it on sale, that shouldn't matter y'all should honor the price it's bought for & replace it with a receipt plus I don't understand how y'all can replace it but not give a receipt so if it happens again. Makes absolutely no sense. I won't ever buy another necklace from y'all and I don't recommend anyone else do it either."

"They were very welcoming from the minute you walk in the door. My associate (13534551) was such a wonderful and helpful. She was very knowledgeable of what they had in stock and what was on sale. Definitely enjoyed my visit so be sure to stop in an see them."