Starbucks

"Literally sitting in the slowest drive-thru on the planet. Over a half an hour sitting trapped in the drive-thru. It’s absolutely ridiculous. The bagel is cold and the lukewarm latte is not it. So the whole wait was not even worth it! If I ever have to come back here, which I hope I do not, I hope they have it figured out."

"I've had a couple of bad experiences at this Starbucks but they were always willing to make it right. I'm chopping it up as due to short staffing professionalism is not being maintained. Starbucks drinks for me is a treat as with inflation has even made necessites cost increased. Today I placed the order and was not let's say up to par. I asked for extra whip they filled close to half of my cup with whipped topping at the bottom then had to audacity to overkill it at the top. Most Starbucks customers know their favorite drinks by heart like me and no how it's supposed to taste and look know and can immediately tell when it's not made correctly. My order was placed at drive-thru but however because of the long wait times I decided to come in to get my drink remade. A barista came over and told me they couldn't take it back due to sanitary purposes but they would like my sticker I said sure. As I was waiting for my drink she came back over and said I'll take that from. The second attempt being cheeky instead of filling the drink up this time to the bottom they decide to not give me as much as the content and overkilled the amount of whipped cream on top again I brought it to their attention. Someone again came over to ask me my problem I expressed my issue and then someone else began to talk over me saying we are just trying to make you happy. I'll give you a refund or we can make your drink over I said I'll take a refund they pulled up my order and said oh you're the customer that came when our computer went down at drive during your transaction so we can't give you a refund. Me paying for a drink is no problem but when you have a place like Starbucks that already charge ridiculously prices for their drinks better attitudes need to be displayed even customers that were picking up they drinks agreed that the whip topping as they saw it was overkill and that they didn't handle it properly. Customer service means everything and this was not displayed during my experience."

"Starbucks in South Augusta. Whatttttt. 1st time there, it was good. Had workers from other Starbucks coffee shops to train. I go back a few months ago and only had South Augusta workers. All I can say about it was, Hey, it's South Augusta. I now drive all the way to Evans to get Starbucks. May be better now, but it's to much money to try again."