MeowTown

"DO NOT LEAVE YOUR CATS HERE. THIS PLACE HAS NO BUSINESS LICENSE, DOES FALSE ADVERTISING, AND I CONSIDER WHAT THEY ARE DOING TO BE ANIMAL ABUSE. When we arrived there, she was sitting in her car as if she just pulled in to meet us there and didn't intend on staying after we dropped the cats off. We did all of the business in the garage, and never let the door open more than a crack, probably to keep the smell inside. She wouldn't let us inside to look at the condition of the place, which is one red flag I shouldn't have ignored. The reason she used for not letting us in was because she had a cat walking around in there, instead having it stay in one of the rooms, which is another red flag. We left our cats there for three nights, Friday through Sunday. She offered to let the cats stay there for free on Sunday (apparently she's normally not operating the business then). When it came time to pay, not only was Sunday no longer free, but she tried to charge us for four nights instead of three. When we went to pick up our cats, she warned us that one of the carriers had vomit inside it, and that she tried to clean it up. When we got home, our cats were the most lethargic I have ever seen them. They refused to eat for days. They wouldn't even play. We've never had them respond this way after we brought them home from boarding them at other places. We took them to a vet, and they told us that this might be normal behavior from being at a different environment away from their owners and to give it a couple of days. We obliged and paid $150 for the visit. Still, after a couple of days of this behavior continuing, we decided enough was enough and made another vet visit. They informed us our cats had bacterial infections. They asked us where we left our cats, and we told them Meow Town. They informed us that this place has a reputation for not keeping the cats in the condos as they advertise, but let them roam around the house with each other. This visit was another $350 for the treatments required for them to recover. Going from an environment where they are cared for and fed individually to having to compete with other strange cats for food might leave them lethargic and dejected like ours were.Cats might also behave this way from being left in the carriers you bring them in and not being fed at all; honestly, after analyzing the situation in hindsight, I believe this is unfortunately what happened to our cats. Further research into this place led us to discover they are operating without a business license. The woman running the show here doesn't even advertise the business on her Facebook, but some kind of behavioral training business instead. I would never trust her with anything like that, either. Honestly, between the false advertising, illegal operation of a business, and the hundreds of dollars we've had to spend on vet bills, I am strongly considering pressing charges. All of the good reviews for this place are ancient; it feels like someone bought the property from the former business owner, didn't renew the business license, and just left the sign up so they can leave people's cats inside unattended for drug money or something. Never again. I am going to do everything I can to save other people from subjecting their cats to this kind of suffering."

"Years ago I found Meowtown through furious googling when it was just my cat Natasha and me. I had an overnight trip planned and no idea what to do; Natasha had hated the last place I had boarded her in and she wasn’t too fond of sharing space with other cats. Enter Meowtown! We met Jennifer and I swear my cat almost moved out! She came home spoiled, loved, and cared for each time. A couple of years later the cat distribution system decided it was time again, and we got Peridot. Jennifer eagerly took care of Peri in addition to Nat, and even when my husband and I went abroad for two weeks - I never had to worry about their safety or care. Jennifer always has their best interest at heart and she always makes sure we know how they’re doing ❤️ I’ve had last minute plans come up, emergency extensions on stays, and picky cats who refused to eat. Jennifer has done her level best each time to make sure the girls were taken care of and thriving. She pays attention to their personalities, their likes/dislikes, and any instructions I’ve given her. My girls love her. I can honestly say I trust Jennifer and Meowtown with my cats more than I would trust anyone else. I often tell my husband when he’s anxious; “don’t worry - Jenn’s got them” and I mean it."

"I cannot thank you enough for the help that you gave us. We had a very critical situation come up and the owner came and picked up our local kitties when we were desperate to board them. Not only that, but she treated them with great love. Their nails were clipped, they smelled clean, and they came home very safe. Thank you again Jennifer. Thank you for treating our furbabies like special guests. Thank you also being affordable too. If we ever need boarding or know someone who does, we will be recommending meowtown."

"Even though our cats are not done with their "vaCATion", I feel compelled to leave a review. My wife and I flew in from Germany and we had misplaced one of our cat's insulin. The owner went above and beyond by calling every vet clinic she could to see if they carried any in stock. We ended up having to order it and ship it to her. Since we didn't have a local vet yet, she worked with one to sign off on a prescription to get it ordered. She has sent us photos of our cats when we requested and has just been amazing since they had been boarded. I will update this review once we pick them up. *UPDATE* A little overdue update but our furry kids did not want to leave. They very much enjoyed their stay. We will definitely be using Meowtown to take care of our loved ones when we have to travel out of town for extended periods of time. Outside of family, I don't think we trust anyone else."

"We were evacuated for Hurricane Irma and fled to Augusta. Upon arrival we couldn't find a place to stay that permitted our kitties. After finding Meow Town online, we sent a message at 2am. Within 30 mins Jennifer responded and made room for our kitties. Not only did she make us feel peace about dropping off our babies, she sent us pictures while they were there. We can't wait to go back."