Aaron's 2049 Savannah Highway, Charleston, SC 29407

"Mark is RUDE and does not care about customers, just their money. I have been a good customer of Aaron's north Charleston sc for many years and have paid off several items. I have referred regular more than one item purchasing customers. Mark, the regional manager is very cold hearted. After a total loss of my car and I could not work I asked for a 4 day extension after all these years as a customer and them constantly begging me to come back. Mark said NO, he doesn't care how long I have been a customer or what I'm going through, pay or they will pick it up for being 4 days late. The store also would not allow me to speak to an employee who has managed my account for years. They only are about getting your money though they're taking what is double plus the cost of the item. Youwouldthinkthey would be more considerate for their good customers. Now I have to lose my item I've paid for mo that just because I wont have the money for 4more days. . Mark is cold, rude and because of him I will never return to them or refer anyone to them.If I were you, for all the money you pay them, if ever late,watch how the customer service changes. I am so dissatisfied with Mark the GM"

"Tom is terrible! Where is Steve? Steve was so professional! I’ve paid off a bedroom set, living room set and dining set from this place. Now her comes Tom with my last rent to own (a laptop) acting crazy. I was 2 days late in which i called because I changed banks so my checks were not posting on time. He beats on my door like the cops on two occasions. The last time he lied and told me my phone was disconnected (like who the heck wouldn’t know if their phone was disconnected) he’s a liar! I just gave the laptop back because i refuse to deal with him! I miss Steve! Never will I go to Aarons again!"

"I move to South Carolina with nothing but 7 pair of work clothes Aaron's help me get furniture for my living room and a bedroom set when nobody else would approve me and I haven't missed a payment yet. Most of my stuff is already half paid off and they work with me anytime I my check aint right, they will work with me and help me out till the next check I am totally satisfied with Aaron's and will always shop with them."

"Excellent customer service. Made my first experience easy, comfortable, & convenient. They don’t forget who you are, will call to give you reminders/follow up, & seem to actually care about customer service, which is almost Easton to these days."