Pep Boys
3127 Washington Road, Augusta, GA 30909
Hours open
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM
Photos
Location & Phone number
3127 Washington Rd, Augusta, GA 30909, United States
About the Business
Pep Boys is a trusted car repair and retail store located at 3127 Washington Road in Augusta, Georgia. With a reputation for quality service and a wide selection of automotive products, Pep Boys is a go-to destination for all your car maintenance and repair needs. Whether you need an oil change, new tires, or a tune-up, the experienced technicians at Pep Boys are ready to help. Visit us today and experience the convenience and reliability that Pep Boys is known for.
Reviews
"The tire in my wifes car was low on air. Sent her here to have it checked. She was told that they looked at the tire and didn't see anything and that it was due to the cold weather. Took it to another shop today and they immediately found the screw in the tire that was causing the leak."
"Forgot the tire rotation. Normally not a big deal but this is a third time at a third separate Pep Boys in two states where I’m having to spend more time going back and forth for a simple tire change. This lack of reliability brings into question if the other services are actually being completed or the information on the inspection sheet is accurate.2.5/5"
"Had an appointment at 5:30pm. I get there around 5:20pm and their way to greet me was “we don’t have a technician so can’t do your car, sorry”. If a business is having staffing shortages, it is completely understandable, but at least have the courtesy of giving a call to inform the customers so we don’t drive all the way to your location. Or at least offer to bring your car tomorrow and we will give you a discount. That’s called customer service. I ended up going next door to Take 5 Oil Change and I am about to give them 5 stars because they do know what customer service is."
"I usually come here and am greeted by Zack, the manager who is always extremely personable and friendly. This time was a different person (maybe Zack was off?). She was matter-of-factly in suggesting my tires get replaced. I’m sure it was her job to push the sale, but I didn’t really like having to refuse the service more than twice. However, the service was fairly quick. I got my oil changed and tires rotated on a Friday morning before a holiday weekend in 1 hour. I got a 25% coupon applied to my sale, which was great! The waiting area was clean. One major con: the online booking system apparently doesn’t work so there wasn’t a point in making an appointment online. The service woman mentioned it to another customer and I did notice I wasn’t the first person taken care of at 8am. Overall, great service and I will return."
"I had a great experience with Pep Boys when needing to get some new tires installed on my truck! Faye at the front desk was extremely nice and made me feel valued as a customer! The team stayed a few minutes after closing at the end of a busy weekend to ensure my tires were installed, which shows a lot about how much they care about their customers!"
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