Walmart Auto Care Centers

"I ordered a tire on the Walmart website I put in my make model and tire size in and I said I wanted it installed at the location I was picking up the tire at and that was the bobby Jones Walmart location and the appointment was set for Friday at 9 . I go there Friday at 9 and they tell me they can't put the tire on because they don't work on BMW mind you they asked for the make and model of my car before I ordered the tire and nowhere on the website does it say Walmart doesn't install tires on BMW and neither does it say it anywhere at their tire center on bobby Jones. They told me I would have to get it installed somewhere else even though I bought it from Walmart. The lady at the desk was rude I asked for a manager they said she was on her way I waited 40 min then they told me she wasn't at work yet then I asked for a discount they said we can't do that either I ended up having to spend 40 dollars at NTB to put the tire on I bought from Walmart and I drove to Walmart on a flat tire and they still made me drive from their tire center on a flat tire in order to make it to NTB if I had known they don't install tires on BMW I would have known just bought the tire from NTB the truck install would have been cheaper if I had bought the tire from them . Never again will I buy tires from Walmart and if you drive BMW please don't buy tires from them they will wait till you come to your appointment then tell you they can't put them on because it's a BMW . I don't want to give it any stars I'm giving it one because that's the only way they let you post your review the one star really is a negative star."

"Ordered tires for my vehicle, which is a dodge sprinter van. I added in all the details and scheduled a service to have the tires installed. When I got there they informed me they could not install the tires like they didn’t have all the info prior to my visit. I rearranged my schedule for this and instead got 4 tires shoved in my vehicle which caused damage to the interior which was not exactly ready to transport 4 tires. Would not recommend at all. Go to discount tire and save money, time, hassle, and possible damage."

"Absolute nightmare experience. Unprofessional, disrespectful, and unhelpful. Back on Sunday, August 27th, I purchased four tires for my Lexus from the Augusta Supercenter. I selected Walmart because it stated I could pick an appointment as early as two days later, and the service included installation for an additional fee. I set my appointment for August 30th, at 5pm. I got into my car around 4:40pm, at which point I received a call from the Auto Shop saying they only received two of the tires, and they can't install them because my car is "high-end" with low-profile tires. Not once did it state that the tires were not eligible for installation online, and there were multiple days to alert me of this, along with the delayed set of tires. Additionally, I have no means of transportation for the tires, hence needing installation. I was then told the manager would call me back and they never did. I submitted a complaint to Walmart online and they forwarded it to the store manager Yvonne, but I never received a follow-up. The Auto Center cancelled half of my order without telling me and the other half has been delayed almost a month. No effort has been made on their end to remediate this issue so I cancelled the rest of the order. 100% do not recommend this Walmart or the Auto Center. If this is how they treat a member of the military and lifelong customer, be wary of using any of their services."

"Update: Changed my rating to from one up to four stars for good tires and installation service, and friendly staff. Found out they open at 8am on Sundays. They need to change their computer system because everywhere it shows as 7am including scheduling appointments. It would also be beneficial to receive an approximate wait time instead of waiting 3 hours. Initial post: Had an appointment set for 7-8am to put on two new tires. Arrived about 7:05 am. Lights are dark. Doors are closed. Other customers waiting outside. Had to cancel the appointment after it being 7:40am and still no lights on, no doors opened, and no answer on the phone. They finally opened up just after 8am right when I was about to leave the lot."

"Great prices. Unbeatable actually. The lifetime tire rotate and balance is well worth it. Good at Walmart all over the country. Seems like the experience of others may vary, but personally my experience was one of prompt service. Like with most automotive service centers, especially busy ones, it helps to arrive early. This makes a much bigger difference than you may know. You're in and out faster and work will be performed by more alert techs, not worn out from hours and hours of labor."