Pandora Jewelry

"Great experience and staff. After horrible service at another location I decided to try bay shore. They help me resolve all my concerns. they didn’t have an item and when I told them I didn’t want to go to another store they said no problem we can order it here for you and let you know when it’s in. They did say it could take a bit if the item was sold out, but I’d rather wait than return to smith haven. I’ll gladly wait a few weeks. I left feeling great as they were so kind. They even offered and cleaned my jewelry for free without me asking! I will be back!"

"Ordered bracelet for a christmas gift for my wife on Dec 17 well its now Jan 21 still have not recieved it. Never again"

"went to this location yesterday (sunday) and waited in the store for a woman to ask me if i needed help and then tell a girl that looked bothered by her to help me. the girl was rude and asked what i wanted and as i was telling her she walked away and came back with “what else?” so i said that was it after trying to have her show me a bracelet charm that was right in front of us. she rudely told me that is was from the little mermaid collection and not the disney story i thought it was. today i tried to place my order online to pick up here and the items said they were in stock and then cancelled. and i was told they were in when i called the store. i’ve brought a ring in once because on of the beads snapped on it and then the ring broke in half in the associates hand and she tried to tell me it was my fault. smith haven is my go to store for this reason because i always have a problem when i come here unfortunately. don’t waste your time here. update: i went in because i was trying to place the rest of my order online. i ended up having to have the order shipped because bayshore pandora kept cancelling my order within minutes. there were a few girls standing around and i asked if i could get some charm boxes because i paid for them to be shipped and i wasn’t getting any luck with online customer service. the first girl was willing to get it for me no problem until some woman in the back rudely started asking to see my receipt for the charm boxes while another girl was trying to tell me that online doesn’t always reflect in store which i understand when you have 1 or 2 left, not 10, 11 or 12.. i was just confused because i don’t pay for a charm box in store but then online i have to pay extra, the least they could have done was given me the boxes ($4 worth) after i told them what had happened prior. i wish i got the one girls name because she was lovely but i would take your business elsewhere and not to this pandora as its usually not a pleasant experience."

"Will never purchase from here. Previously called to see if they had an item in stock after getting an attitude from the lady on the phone she was extremely rude. 15 minutes after ordering online I got an email saying my order was canceled because the item wasn’t in stock even though I was just told they had it. I tried to call multiple times and they picked it up and just hung up. Took my money somewhere else and will never even think of purchasing from this location again. Go to smith haven or Walt Whitman."

"The service in this store is incredible. I was looking for a gift for my girlfriend and Carolina S made my experience quick, painless and easy. I had to return a week later to swap out the size and Georgia was so very patient, kind and helpful. The store did not have the size I needed, so she offered me multiple options and then ordered exactly what I wanted. Thanks so much ladies! I will definitely be back."