KAY Jewelers

"Nelly was amazing. So professional helpful patient...I had the best shopping experience bc of her. I walked in and told her I had a poor experience elsewhere and she went out of her way to speak to me about my choices and helped me pick the perfect gifts. I will be going back to this location because of her. Great customer service and wonderful employee. Thank you Nelly"

"Sam at bay shore mall Kay jewelers literally saved my engagement. I had ring issues and wedding the next day! He literally is a god sent! His time, is patience and he genuinely cared! I came all the way from DC just because of his hospitality and accommodations he really is rockstar! Thank you Sam ! I would definitely Recommend to my friends & family !"

"Sal of Bayshore mall created for me a one of a kind diamond pinky ring. It is stylish, classy and extraordinary. I’m extremely pleased with the outcome of his creation. It exceeded way beyond my expectations, I’m super pleased with the outcome."

"First time doing business with this company as a former loyal Zales customer and the service was amazing and the staff were absolutely incredible, knowledgeable and very professional with the customer service experience. As a result of many prior escalations with Zales, I made the decision to change venues and explore what options were available for clientele that would be professional, efficient and above all, truly kind. Retail is a very high stress environment and the experience I had with Kay was absolutely refreshing and enjoyable! I specifically worked with Michelle at the Bay Shore location (an employee who is a manager in training) and she made the entire effortless and enjoyable. I would absolutely recommend her to anyone and she is a very valuable asset to her company. 10/10 will be doing business with Kay Jewelers from here on out. I was apprehensive about the possibility of switching from Zales, but this was one of the most relaxing and enjoyable experiences I’ve had with this particular industry. Normally it’s a bit stressful but for the first time I have had a pleasant and enjoyable experience with Kay Jewelers. Thank you Michelle!!! Corporate: Please give this woman a raise, she is an essential asset to your company, brand and the clientele experience!"

"Went today with my girlfriend to buy her hoop earrings. Nellie ,hope I spell is right, was helping us. She was great showed us all they had and was helpful. Even when it turned out she got a diamond necklace too. The other store starts with a Z was pushy to make the best sale for her. I will definitely return here ."