Rent A Wreck of Watertown

"So my friend n i came to rent a wreck in watertown on rt 11 2-1-24. We have two kids. They decided to stick us in a car with inspection run out n smelt like puke n cigarette smoke. I get it it happens n mistakes do happen bout the inspection. But why not least deep clean these vehicles. Stanes n unsanitary. They are the cheapest around but they say cheaper isnt always better thats for sure. So i did confront them to let them know our situation n they llayed it as i didn't know what i was talking bout. They had way to much attitude thus why im writing this to let everyone know how their experience is gonna be by stopping in here. Didnt offer any rebate of any sorts. Definitely refure everyone to go to enterprise. Dont stop here not worth it."

"Ridiculous. Rented AND PAID for a car on their website on a Wednesday. Showed up that Saturday to a clueless employee who informed me that they had no cars. At all. I had a wedding that day and a four-hour drive and needed a minivan to fit my whole family: a minivan that I had already paid for. I was told he'd send an e-mail to corporate about processing my refund and was sent on my way without so much as a "sorry about that." Still haven't had my money refunded, and not a bit of effort has been made to contact me to explain the situation or try to make me whole. Absolutely ridiculous."

"Started off, renting for my business in February. We rent from them every weekend. We had a family emergency went to go see family in Rockland County ended up in a hospital. The car started knocking a broke down. The owner left us in New Jersey because they said the vehicle shouldn’t of been out of there, so I would never rent from them again and mind you I spent over seven grand sense February I am highly disappointed in the service I received. I spoke to the owner directly and that’s what he told me ride in the tow truck or find your own way home and they kept our deposit, worst place to rent from ever every vehicle broke down on us. Well, not every vehicle the last three they kept getting cheaper and cheaper with us."

"Used them twice. Most affordable for people without a lot of money who need it vehicle for a few days. Vehicle was mostly clean and in good shape. Only thing I didn’t like was that they didn’t want you out to go more than 100 miles away from their business and one of my occasional recreational places was a 104 miles, but other than the 100 mile conditions I would definitely recommend them"

"Smooth and easy process from start to finish. Staff was very helpful and friendly, and do whatever they can to help the customer. Had to move appointment time up due to some transportation issues and they took care of the necessary adjustments to make it happen and to ensure I was in a vehicle that was clean and ready to go upon my arrival. Good decent rates for the area compared to what the airport have for rates. Goo service all around!"