Northwest Family YMCA 730 Long Pond Road, Rochester, NY 14612

"Great staff easy access"

"This location is close to home. The staff are friendly, and are very helpful This location does have some activities. It seems other Y's do more events and programs. It would be nice if they had more programs at this location. The cardio room is big with alot of options. It also has alot of space. The pool freedom depends on the lifeguard which is understandable. I do find it weird that shoes are allows in the pool area. Not very sanitary for people who are barefoot with others walking around in sneakers from the outside. The men's locker room is ok. It's very outdated. The men's usually isn't very clean and showers are pretty gross. It isn't cleaned like the family locker room at all. That gets mopped and wiped down alot more. Overall I do enjoy coming here. Other Ys I have visited are a little better. It would be nice of the cleaning was stepped up along with more programing."

"This YMCA is a mixed bag. Some very kind and helpful staff, some very arrogant and spiteful staff. Good and abundant work out areas, but people don't follow the rules and they're not enforced. Two well sized, however lame standard pools. Some Ys have essentially indoor water parks. Great child care and daycare with indoor playground, complete desolate wasteland in terms of teen aged engagement. Could not find any event aimed towards teens all summer. People in the mens locker room engage in disgusting conversations and walk around completely naked, even if their are youth nearby and make no effort to obscure themselves. There are definitely worse YMCAs I've been to but I would never catch myself driving far out of the way to get there. This Y merely has the benefit of being walking distance and I feel it's membership is only bolstered by it being the only one for miles. There ARE in fact YMCAs I have driven far out to for their quality and this is not one of them. But it is a good YMCA if you're like me and just want a reliably efficient and nearby one."

"YMCA prices are too high $76.00 for seniors, I canceled my membership after being a member for 20 years. You would think they would give some kind of break."

"This location refuses to warn their patrons that multiple cars have been stolen from their parking lot. They deny it. They call patrons liars even with video proof. They obviously care more about their image or money than they do about the people who use their facility. I will not recommend them. I will however tell people to not go there. They need to do better."