BX Furniture

"This place is one of the worst places you can ever go to get furniture. I ordered a bed frame a week ago and when it got to me it was damaged. I took it back the next day and he said that he would send me another one on Friday and that he would call me on Thursday with a time. Come Thursday he doesn’t call me I have to call him and when I talk to his employees they didn’t even know what I was talking about. Told them to put the manager on the phone, the guy that I spoke to about the return and he tells me that it’s coming Saturday. I asked him what time and he starts laughing on the phone and tells me that if he gives me a time he would be lying to me.EVERYTHING IN THIS STORE IS CHEAP!!!!. DO NOT GO TO THIS STORE!!!!!!!."

"If i could give them a minus I would. My mother inlaw bought a couch in end of dec 2019. It is now March for the last 3 weeks have been trying to get them to get the couch to repair, very unprofessional and unresponsive. They won't even give her money back. The inner springs have spread and sticking out. DON'T SHOP HERE! Sheisters! Empire Furniture who manufactures the furniture was willing to repair but Arafat from the Bx store was supposed to pick up and take to them and has not. he's the one who is irresponsible. Next step haul the couch there and ssk for refund. Oh and receipt says special order HE LIED IT'S THE FLOOR MODEL. UNTRUSTWORTHY. Don't waste your money here. Took months to get couch back, but did repair after many calls."

"Honestly I would give this place a 0. The furniture is really the worst ones and isn't good. I spent around $4,000 on a bed thinking it looks good and was going to last me at least 10 years. It hasn't been a year yet and the bed frame is already broken, the wood is peeling off, and the bed mattress is already damaged since the the bed frame is weak. I tried contacting with them and they want me to buy another bed frame. I TELL YOU THAT THIS IS THE LAST PLACE TO LOOK FOR FURNITURE!"

"WORST FURNITURE STORE EVER!! Customer service is bad, manager doesn’t address the cashier/receptionist rudeness to PAYING customers! Delivery showed up two days later with no proper explanation. They sent the wrong mattress (cheaper one than I ordered). Refuse to refund me the difference. If your looking to purchase furniture, please spend your money elsewhere!!"

"Don't waste money and time to there. They also charge delivery that makes no sense even though you buy more that thousand dollar furniture But other stores give free delivery. They told me that my order comes within one weeks but it took more than 3 week . they say one thing but do other thing. They are not confident people where you buy furniture."