CityMD Mineola Urgent Care - Long Island

"Love love love this location Dr Joshua is the best I feel so much better w the medications he provided very gentle he also saw my 6 yr old who normally sees her pediatrician but we were unable to get an appt. Front desk was awesome my daughter left very happy w her lollipop I live in rvc but I’d drive to the mineola location awesome visit"

"I went there yesterday after I ate shrimp at a local restaurant. I am highly allergic and it was served to me I guess because the waiter’s English wasn’t good and he misunderstood my order even though I told him twice. I was starting to feel a slight reaction and when I explained my situation to the women at the front desk, they understood immediately that I was in danger. They rushed me back to the doctor who was super-nice and knew the protocol exactly and they monitored me to ensure my condition didn’t worsen. Fortunately, he saved me from what could have led to a terrible situation. I cannot say enough good things about the doctor, nurses, aides, and administrative staff at this location. Thank you all!!!!"

"Very professional. Staff was easy to talk to and made me feel comfortable. I would come back for any other urgent care needs I would have."

"Upon entering the building, the presence of a kiosk helps with the check-in process. The kiosk allows check in without talking to the agents behind the desk, even though they were very helpful in addressing all my concerns. Inside the city md is well lit with ample seats in the waiting area. There was no lines outside the door and i was taken care of within 10 minutes. Parking was free outside the building with reserved parking for wheelchair-accessible transportation and wheelchair-accessible entrance"

"Honestly the staff in the office is not bad, I've been there twice due to uti infections. They're incredibly helpful and nice. The medical assistant are awesome & the doctors themselves. I called them yesterday to obtain results from Saturday morning and was informed I needed to hold for aftercare. I was on hold for almost 2 hours ( which I did not mind) I completely understand they're incredibly busy and backed up. But a minute before 7 it hangs up on me to advise the office is closed. I called about 25 minutes ago to inquire if I could at least have a copy faxed or emailed & was told I'm not the only one and need to wait. Then a young girl (bad attitude) proceeded to hang up on me twice. [Like I get it mama, you're over your job, you hate it their probably want to quit but can't.. because just like the rest of us you need your job to pay bills.]Which I hope she reads this. I was incredibly nice to them. I work for a doctors office I know how stressful it is but there was no need for that. My MD's office even called to try and obtain the report but nothing. I know their office manager is called Jackie and again I hope the office manager reads this. Patients can be rude and hard to deal with but that doesn't give you any right. Especially when the patient (myself) am being understanding & trying to find a solution with them. Good luck to anyone called aftercare!"