Artist Pianos

"We had a phenomenal experience purchasing an acoustic upright piano for our son at Artist Pianos. The store’s general manager, Paul Jennings, is wonderfully knowledgeable, patient, and helpful. He made our purchasing experience stress-free. I highly recommend Artist Pianos to anyone in the market for a new or reconditioned upright piano."

"As a young senior citizen hoping to realize my dreams to learn how to play the piano, I found Artist Pianos. Working with Paul to figure out what would be best for me was a very thorough, anxiety free experience. Certainly a first piano purchase is a big deal and Paul helped me to understand how a piano works, why some are considered better than others but also why the highest rated most expensive piano isn’t what everybody needs. It is a very individualized experience that needs attention to the needs of the buyer. Paul was perfect in that role. I couldn’t recommends Artist Pianos more highly."

"Artist Pianos helped me fulfill a lifelong dream of mine, which was to own a Steinway. Paul made that possible for me, and his gentle guidance and expertise along the way made me feel comfortable from the start. He listened to my particular needs and helped me realize that a new Steinway Model A was the best fit for my space. As a showroom, Artist Pianos deserves to be commended. I've been to a lot of piano stores and, aside from Steinway Hall in New York City, theirs is the nicest I've ever seen. Every piano is in perfect tune and there is a no pressure sales environment. I'll always be grateful for the role Paul played in helping me to own a new Steinway. I highly recommend Artist Pianos for anyone looking to purchase a piano."

"As Artistic Director of the Cooperstown Summer Music Festival, I have worked with Artist Pianos for many years. The pianos they have donated for our performances have all been excellent instruments and have been delivered/picked up in a timely manner. Paul Jennings and his associates are a delight to work with and I recommend them unconditionally."

"This was my first time shopping for an acoustic piano. I had little idea of what to expect as far as prices and quality. I was quickly bewildered by the number of good options available at Artist Pianos in Latham. Although the instrument I chose fell above my initial budget, it was reasonably priced and suited my needs, so I decided it was worth going ahead with the purchase. The salesperson, Paul Jennings, was incredibly flexible for scheduling an appointment. He was not at all pushy. He allowed me the room to just play and explore while still being nearby for any questions, and giving clear, relevant answers. After stewing things over, I made a second appointment. Paul helped me narrow down my options further, and explained the potential drawbacks of owning an old refinished instrument to make sure this was really what I wanted. Purchasing through this dealer also came with some beneficial perks. They offer a 5-year limited warranty, and the ability to 'upgrade' or trade in within 10 years for another piano at least double the value of the first. They also offered to deliver the following week. I did have to push it back another week, but it was also easy to schedule and went smoothly. This instrument has a rich consistent timbre across the registers, and has evenly weighted keys. Owning it allows me to teach lessons out of my own home and practice at my own convenience without relying on other people or institutions. It is already paying for itself. I am incredibly happy with my new (old) piano and it looks likes it has always belonged here. ~ John Benware Glens Falls, NY"