Quest Diagnostics
3950 East Robinson Road, Amherst, NY 14228
Hours open
Monday:
6:30 AM - 3:00 PM
Tuesday:
6:30 AM - 3:00 PM
Wednesday:
6:30 AM - 3:00 PM
Thursday:
6:30 AM - 3:00 PM
Friday:
6:30 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services, located at 3950 East Robinson Road in Amherst, New York. As a healthcare institution, Quest Diagnostics offers a wide range of laboratory tests and services to help healthcare providers make informed decisions about patient care. With a commitment to accuracy, innovation, and quality, Quest Diagnostics plays a crucial role in improving the health and well-being of individuals in the United States.
Reviews
"Unprofessional staff, waiting room is overheated. Patients are just a number, need to focus on customer service and better treatment of those that made appointments. System is outdated and procedures should be revisited, so patients can be seen promptly with no issues."
"The wait wasn’t long at all , my issue was the phlebotomist was scratching all over her head and used the pen to scratch her head and then had me use that pen to sign a sheet. I used hand sanitizer after however she also grabbed the same gauze to use on my blood with her bare hands before putting on the gloves . Never were the hands washed. I hate to be a complainer but as a pregnant patient that was too unsanitary for me and I had to wash out my wound after for precaution."
"What is going on with quest. I try to make an appointment they aren't available for weeks.... I try to walk in there's 20 people ahead of me. I don't know whats going on but sometimes health measures like blood work can't wait and it never used to be so impossible to get blood work. I typically go to kaleida but for this matter I couldn't. I went to 3 locations all completely full waiting rooms and no appointments available."
"Everytime we go there within the last 2years they are very very slow. Even if you have an appointment. Had to leave to go back to work without having blood drawn today. There were over an hour an a half behind and don't care. Don't go to this location unless you have hours to waste."
"everytime i go there they say they don't have the referrals my doctor sent over. when i say to check under mike not micheal, they ignore me. i had to go there 3 times just to get an std test. I've never had to try so hard to get one test done. also its been 20 days and my arm is still weak and there a dull pain still. i really hope this isn't for the rest of my life. i hate needles and i think about needles everytime i move my right arm now. thanks quest."
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