CVS

"Very bad experience. Was out of my medication for a month and was just told “we don’t have it. there’s a shortage” they don’t even REDIRECT you to another pharmacy that has that medication. Went multiple times that month to see if they would have it, and they gave me the same answer. DON’T GET YOUR MEDICATION HERE"

"Waited as the only person on line for nearly ten minutes while the teenage girls who work at this cvs checked each other out for their purchases and stood around eating pizza at the register and chatting. They didn’t even acknowledge my existence. I actually worked at this cvs many years ago and it’s pretty clear the professionalism they required back then didn’t carry on throughout the years. What a shame!"

"Unfortunately, this facility has been going down hill this past year. I have been waiting for my ozempic and as a diabetic this is the medicine I have been taking for months. My endocrinologist sends my new script in to be filled. I receive a text from CVS saying “we are contacting your Dr. for an alternative medication for RX O. Will text when ready”. This obviously has not happened. My dr has a small office and I have been in communication with the office manager who said he has never received any type of communication from CVS. I called the pharmacist who proceeded to advise me that the dr needs to give me a new script or I can call around and check other pharmacies. Who does that? He said he can’t help me and that I have to call and find either another pharmacy or get another script. 1) no customer service; 2) absolutely rude and had an attitude because I questioned him; and 3) automated messages are not correct m leaving customers confused about their needed medication putting the patient at risk because of the pharmacies ability to communicate clearly the issues. My entire family processes all their medication at this location. Looks like it’s time to find another pharmacy that listens to the patient."

"There is a girl who works in the drive through pharmacy who wears braids . I think it was blonde hair . She has the best customer service . The way she speaks is stellar . She is going places !! And I was very happy to get such great service ! She was patient , attentive , kind , and made me feel like I was not just a customer . Great Job!!!!!"

"Ryan in the pharmacy has a nasty tone in his voice, is extremely condescending a judgmental. Poor customer service the company should look into offering customer service courses to communicate better. No need for him to raise the tone in his voice. The person he was dealing with was a young man just got out of oral surgery and Ryan “ raised his voice in a yelling matter to the point the young man had to ask him stop yelling at me . This is not professional. Please look into this matter."