J.Jill

"Fairly good selection here and the saleswomen were very nice, so I'll assume when they directed my attention to the elastic waistband jeans, they weren't trying to be insulting. Also at checkout they praised the jeans I bought as being "age appropriate." Kinda left a bad taste in my mouth and will probably stick to online shopping. I barely want to interact with people as it is."

"Never having shopped at J. Jill before, I wasn’t sure what I was looking for. I was warmly greeted by Dawn, who helped me gather different ensembles for my daughter’s engagement party. I was undecided and she waited on me patiently. I couldn’t ask for greater customer service! It was a pleasurable experience shopping here! I will be back!"

"The Fishkill store varies wildly in staffing, especially their different levels of civility, attitudes, and attention to the customers, to the extent that today, my friend and I decided that we will never go back again. First, there was an informal sign on the door saying that they would be open from 10am to 6pm, but they did not open until 12:35pm. Then, because we saw there was someone there, we called; they said they would open shortly. When they finally opened--with an unwelcoming attitude--they made no attempt to apologize and were openly sour, humorless, and downright rude. We asked whether there was a problem with the schedule this week, and the clerk snapped that she had no idea. I mustered up the good will to try some things on but by then was in no mood to purchase anything. In the past, the store has had a few cheerful and helpful attendants, but today was the last straw."

"Great local women's clothing. J.Jill is easy, relaxed, inspired style that reflects the confidence of a woman with a rich, full life. We’re a national omnichannel retailer of women’s clothing (we design for all sizes—misses, petite, women's and tall), accessories and footwear. We’re committed to providing friendly, guiding service wherever you choose to shop!"

"I’m so disappointed with the last 3 catalogs from JJills. I always rush to my Jills store the day after I receive a new catalog. I did not find anything this last visit. That’s a first. In the past I’ve come home with a full bag. The sales girls know me and commented that I didn’t find anything. We talked about my lack of interest and enthusaium in the new lines and styles and suggested I leave a review. The two times before I visited the store I bought a scarf 2 months in a row. What happened to the wonderful JILL tunic length tops that were so soft and or elbow length sleeve for the mature arm for summer? Jill’s has been my favorite go to store for years. I fear I’ll have to start shopping around. Regards Patty"