Ross, Stepien & Kadey, Inc

"I have been doing business with The Insurance Shop for over 20 years. I have referred them to my family and others. While Mr Ross almost always handles my insurance, the others in the office are very helpful as well. If your in the market to save money, I highly recommend them."

"Been with this company since 2009, so about 15 years. Brian has been the guy to bend over backwards to get me the right coverage I need, re shop for pricing when it goes up, and adjust coverage quickly as needed. He takes the time to explain difficult to comprehend concepts as it relates to the world of insurers...sometimes over and over! Certs come to me the SAME day I ask for them...a big plus when biz ins need attention immediately. I go to Brian (Lori and Kelly too) for my Personal Home, Auto, Biz liability, Landlord, and most recently, workman's comp, disability, and paid family leave insurances. It's difficult to treat clients as friends money is involved, but they somehow manage to keep that balance. I don't see any disadvantages in this relationship, and that's why I've stayed with them for so many years."

"went out of his way to find me the best rate possible for auto insurance. To my surprise, I found out I attended high school with Brian's sister... It's a small world after all!"

"I would highly recommend Brian Ross as an exceptional insurance agent. He's knowledgeable and extremely responsive to any small or big question or need. Brian takes the time to get to know his clients and their needs, and works hard to find a good fit for them, explaining the details and complexities well so in the end his clients can make a good choice for themselves. Brian took a lot of time with me over multiple calls and an in person meeting when I was looking into switching insurance carriers, and he clearly cares about creating real relationships with his clients in the process of serving their insurance needs. I never felt rushed and learned a lot in the process. Brian returns emails and calls faster than any service provider I know. The entire staff at The Insurance Shop are extremely helpful and wonderful to deal with, and they'e a rare and delightful business that works the way that Brian and The Insurance Shop do in this day and age."

"“I hold The Insurance Shop in the highest regard as far as customer service goes. Brian and his staff are top notch. Whether by phone or email, I get the information and answers I need in a prompt and courteous manner. The personal attention given to me brings me great comfort. Thanks again!”"